Who said anything about paying for another license? I was talking about paying for a dongle. In fact, I was responding to your suggestion that I get a dongle.
x----- Original Message ----- From: "Joseph Lee" <joseph.lee22590@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, January 30, 2007 8:35 PM Subject: Re: removing authorization key, putting it back later
John,We have explained it to you: another note to remember, is that requesting reactivation is free. If you need to reset your auth count, just go to FS Activate website and request Activation Reset. You will receive an email informing you that it has been reset, therefore you don't have to pay for additional JAWS license.Cheers, Joseph----- Original Message ----- From: John Heim <jheim@xxxxxxxxxxxxx To: jfw@xxxxxxxxxxxxx Date sent: Tue, 30 Jan 2007 20:22:21 -0600 Subject: Re: removing authorization key,putting it back laterI don't think I should have to payanadditional $45 just to maintain anauthorization when I already paid $1000 forthe license itself. JFW wants*me* to pay because their authorizationscheme is broken. As a matter ofprinciple, that strikes me as unfair.And before you say, "Well, that's the rules"-- Yes, I know that those arethe rules. I'm saying the rules are stupidand unfair. I don't like therules. That is just my opinion. But I thinkmy opinion is well grounded infacts. No other software company I know ofdemands anything even close tothis. I think FS is going to drive customersaway with this scheme. They'resure driving me away.Not only is it a matter of principle, butthere is a ton of paper work inbuying something around here. And worse thanthat, I have to go to my bossand my boss's boss and explain that onceagain I need them to buy mesomething because I'm disabled. I know it'snot a huge deal. They arelegally obligated to do it, after all. Butit's embarrassing.I'm tellin' ya, it just ain't right.----- Original Message ----- From: "Joseph Lee"<joseph.lee22590@xxxxxxxxxxxxTo: <jfw@xxxxxxxxxxxxx Sent: Tuesday, January 30, 2007 4:07 PM Subject: Re: removing authorization key,putting it back laterJohn, Then the best option is to get a dongle.----- Original Message ----- From: "John Heim" <jheim@xxxxxxxxxxxxx To: <jfw@xxxxxxxxxxxxx Date sent: Tue, 30 Jan 2007 16:01:07 -0600 Subject: Re: removing authorization key,putting it back laterLook, I've already said several times that Iunderstand how it works.Please stop explaining to me *why* it worksthe way it does. That isn'tgoing to change my opinion. First of all, Iunderstand how it works.Second, I don't care.I don't care about the technical explanation.Why would I?The bottom line isthat I can't swap out my CD-ROM drive if itfails without phoning FS.In my opinion, the authorization scheme showsa huge amount of arrogance onthe part of FS. Either that or foolishness.I don't think they can afford toanger their customers right about now. Notwith VoiceOver and orcabreathing down their necks (not to mentionWindo-eyes).Maybe this is OT for this list. Is thefuture of JFW a valid topic? If so, Iam saying that I am not happy. I haveactively begun looking foralternatives. VoiceOver looks verypromising. I'd probably have switched bynow except it has one killer defect, itdoesn't read the terminal windowtext unless you use the cursor keys. It'slike you have to use the jawscursor and arrow around in the window.Several of us VO users have enteredbug reports with Apple about this. I'mhoping it's fixed in the next releaseof the MacOS. If so, I'm outta here and FShas blown a $1000 re-licensingfee.Of course, they'd probably lose me as acustomer anyway as soon as eitherVoiceOver or orca get to be good enough to beused every day for real work.Maybe they realize that and figure JFW has alimited life anyway. That wouldexplain why they're so draconian aboutlicensing. Maybe they're trying toget as much out of it as they can before it'sobsolete.----- Original Message ----- From: "Joseph Lee"<joseph.lee22590@xxxxxxxxxxxxTo: <jfw@xxxxxxxxxxxxx Sent: Tuesday, January 30, 2007 3:16 PM Subject: Re: removing authorization key,putting it back laterJohn, Part of the auth code is the computer'shardware fingerprint. This iscrucial when activating JAWS. If youchaarge a hardware (for example,CD-ROM or adding additional memory (whichI've done), the next time JAWSstarts, it will find that the hardware isdifferent from what it is usedto. When you look at the locking code(hardware fingerprint), you'llnotice that it has changed. At thatpointeay'll need to reactivate JAWS.Locate your Auth CD and activate yoursoftware. If you remember your authcode (20 alph-numeric string), type it inthe auth box.Cheers, Joseph----- Original Message ----- From: "John Heim" <jheim@xxxxxxxxxxxxx To: <jfw@xxxxxxxxxxxxx Date sent: Tue, 30 Jan 2007 10:49:23 -0600 Subject: Re: removing authorization key,putting it back laterI don't know which way is better. A coupleof weeks ago, my CD-ROM drivedied. I swapped in a new one and lost myjaws authorization. Now, that isbogus. Why in the world would I have toreauthorize a license for anythingjust because I swapped out a CD-ROM drive?Oh, I know there is a good*technical* explanation. But from a customerservice standpoint, that istruly bogus.When you pay $1000 for a piece of software,you expect better service thanthat.From: "Lisle, Ted (CHFS DMS)"<Ted.Lisle@xxxxxxTo: <jfw@xxxxxxxxxxxxx Sent: Tuesday, January 30, 2007 6:58 AM Subject: RE: removing authorization key,putting it back laterThis is really not as big a hassle as itseems. In a lot of ways, ILM'sare less trouble than their predecessors.You no longer have to worryabout an optimization program trashing yourkey. Furthermore, if you doneed a fresh supply, getting replacements isfar easier than it used tobe. The old process involved either resetcodes, which did not alwayswork, or waiting for a fresh disc to arrive.Ted-----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx[mailto:jfw-bounce@xxxxxxxxxxxxx] OnBehalf Of Leonard Salinas Sent: Tuesday, January 30, 2007 12:30 AM To: jfw@xxxxxxxxxxxxx Subject: re: removing authorization key,putting it back laternot only that, if you change any hardware inyour system the ilmauthorization is render invalid.Legend has it that on Monday 1/29/2007 11:23PM, Joseph Lee said:Patricia, ILM is different from Quela authorization. If you have Quela autherization (JAWS 5.1 orearlier), use HJAUTHutility to save the auth key back to thediskette and install itlater. With ILM, you can indeed remove authcode, but you cannotinstall it later. You'll need to activate it again (ILM looksfor the hardwarefingerprint in order for it to work). If thedrive is changed (forexample, formatted), then it will ask you toreactivate it.Cheers, Joseph----- Original Message ----- From: "Patricia" <bcsarah.fan@xxxxxxxxx To: <jfw@xxxxxxxxxxxxx Date sent: Mon, 29 Jan 2007 21:21:52 -0800 Subject: removing authorization key, puttingit back lateris there a way that you can remove yourauthorization key (sauy for formatting yourcomputer) and thenputting it back later so that you don't haveto redo your keysthereby losing another key? I don't see anyway of doing this, andam asking on a friend's behalf but I thinkthat if there ins't a waythere should be because then people wouldn'thave to constantly callFS or fill out the form online.Patriciae-mail: bcsarah.fan@xxxxxxxxx msn: bc_sarah_fan@xxxxxxxxxxx-- JFW related links: JFW homepage:http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it tojfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send amessage tojfw-request@xxxxxxxxxxxxx with the wordunsubscribe in the subjectline.Archives located at://www.freelists.org/archives/jfwIf you have any concerns about the list, postreceived from thelist, or the way the list is being run, donot post them to thelist. 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