I don't know which way is better. A couple of weeks ago, my CD-ROM drive died. I swapped in a new one and lost my jaws authorization. Now, that is bogus. Why in the world would I have to reauthorize a license for anything just because I swapped out a CD-ROM drive? Oh, I know there is a good *technical* explanation. But from a customer service standpoint, that is truly bogus.
When you pay $1000 for a piece of software, you expect better service than that.
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, January 30, 2007 6:58 AM Subject: RE: removing authorization key, putting it back later
This is really not as big a hassle as it seems. In a lot of ways, ILM's are less trouble than their predecessors. You no longer have to worry about an optimization program trashing your key. Furthermore, if you do need a fresh supply, getting replacements is far easier than it used to be. The old process involved either reset codes, which did not always work, or waiting for a fresh disc to arrive. Ted -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Leonard Salinas Sent: Tuesday, January 30, 2007 12:30 AM To: jfw@xxxxxxxxxxxxx Subject: re: removing authorization key, putting it back later not only that, if you change any hardware in your system the ilm authorization is render invalid. Legend has it that on Monday 1/29/2007 11:23 PM, Joseph Lee said:Patricia, ILM is different from Quela authorization. If you have Quela autherization (JAWS 5.1 or earlier), use HJAUTH utility to save the auth key back to the diskette and install it later. With ILM, you can indeed remove auth code, but you cannot install it later. You'll need to activate it again (ILM looks for the hardware fingerprint in order for it to work). If the drive is changed (for example, formatted), then it will ask you to reactivate it. Cheers, Joseph----- Original Message ----- From: "Patricia" <bcsarah.fan@xxxxxxxxx To: <jfw@xxxxxxxxxxxxx Date sent: Mon, 29 Jan 2007 21:21:52 -0800 Subject: removing authorization key, puttingit back lateris there a way that you can remove yourauthorization key (sauy for formatting your computer) and then putting it back later so that you don't have to redo your keys thereby losing another key? I don't see any way of doing this, and am asking on a friend's behalf but I think that if there ins't a way there should be because then people wouldn't have to constantly call FS or fill out the form online.Patriciae-mail: bcsarah.fan@xxxxxxxxx msn: bc_sarah_fan@xxxxxxxxxxx-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subjectline.Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
