Hi David, I had a similar problem with the same configuration you are using. I could not change the speech speed. After many chats with FS, I finally downloaded newest version of JAWS 8; uninstalled the version I was using and installed the new version. Since then, everything has worked fine. If you try it, I hope it works for you. Best wishes, Rollie ----- Original Message ----- From: David Hardingham To: jfw@xxxxxxxxxxxxx Sent: Wednesday, April 11, 2007 2:12 PM Subject: punctuation Hi folks, I recently had a virus and had to reinstall jfw latest version. I am using win xp home and i.e. 7. I cannot save the punctuation level I want. I followed freedoms advice and also had a sighted friend do it as well. The punctuation refuses to stay as I want it and also insert v does not work either. Freedom sent me another e mail saying this would have to be referred to a higher god but I was curious if anyone else had this to deal with. Thanks, David