James, If you have another screen reader on your system, you can prove that Delete does call a script, at least when a message is open in Outlook Express. With another screen reader running, try pressing Delete while a message is open. I think you'll find that the message is not deleted, as it is with JAWS. If you're in the message list, however, Delete works no matter which screen reader you are running. If you don't have a script, you must press Control+d to delete an open message. This is why I don't like reading email with Window-Eyes. I like to press Delete to get rid of the message I've just read and bring up the next one. Gary King w4wkz@xxxxxxxxxxxxx ----- Original Message ----- From: James Homuth To: jfw@xxxxxxxxxxxxx Sent: Monday, November 09, 2009 8:42 PM Subject: RE: not deleting messages The delete key doesn't call a script to delete a message either. It does call a script to tell you the message has been deleted, but that's all. Therefore, it isn't a JAWS problem. James, List Admin ------------------------------------------------------------------------------ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Gary King Sent: November 9, 2009 8:50 PM To: jfw@xxxxxxxxxxxxx Subject: Re: not deleting messages James, This could be JAWS-related because when you press Delete to delete a message in Outlook Express, it calls a script. If this script doesn't work for some reason, your message doesn't get deleted. As someone pointed out, Control+d works when Delete doesn't. This is because Control+d is an Outlook Express key combination and doesn't call a script. Gary King w4wkz@xxxxxxxxxxxxx ----- Original Message ----- From: James Homuth To: jfw@xxxxxxxxxxxxx Sent: Monday, November 09, 2009 5:59 PM Subject: RE: not deleting messages What does this have to do with JAWS? I didn't see anything here that did. James, List Admin ---------------------------------------------------------------------------- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of G.W. Cox Sent: November 9, 2009 6:09 PM To: jfw@xxxxxxxxxxxxx Subject: Re: not deleting messages Just for kicks, try this: While in the list of messages, hit alt E and then Y and Y again to rid yourself of deleted messages. ----- Original Message ----- From: Tracy To: jfw@xxxxxxxxxxxxx Sent: Monday, November 09, 2009 4:00 PM Subject: not deleting messages I can't move messages to the deleted messages folder, but I can move them to other folders. I tried emptying the deleted messages folder and it won't work either. Tracy In God we trust! tracyduffy@xxxxxxxxx (that's also my messenger contact) Skype: trace.type.girl twitter.com/todayinbraille