Dave, No, I haven't contacted FS yet, but it looks like I won't need to switch from OE to Outlook 2007 after all. I was contemplating the switch because as of September 1, Hotmail will no longer be accessible via Outlook Express, unless you modify the configuration of OE. I had tried to reconfigure OE according to Microsoft's instructions, but kept getting errors. I was about to give up on reconfiguring OE and switching to Outlook 2007 and the Outlook Connector program, which permit access to hotmail, but made one last attempt to get OE to work, and I finally succeeded. (I would only switch to the Windows Live Mail program as a last resort, as it is awful IMO.) Alan Dave wrote: Alan, I know it works well with JAWS 9. However there may be some issues with the Office 2007 ribbon that you'll find with Outlook in an open message or appointment. Have you contacted Freedom Scientific? Dave