Hi, Kathy and Jean write: Hi guys: Well, there's good news and bad news. I followed your instructions and went to the jaws configuration manager, then to the Set options and finally to the Misc page. There I found the Ignore Flash setting and checked it. After saving and exiting I tried the UTube clip and it malfunctioned as usual. I went back to the configuration manager and found the Ignore Flash still checked. So I tried the Ctrl-Insert-v for the Personalized settings for Dialog Box page and and found that Flash movie was set to ON-not what I wanted. So it appears I have conflicting settings. Any ideas? Kathye Do the ctrl+insert+v, turn flash off and execute the change, bringing the settings into line with configuration manager. That should do the trick. Good luck.Tom