I have the same problem and I'll be very interested in the answer. I've had it with JAWS 5 and JAWS 10. My ISP is Comcast. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Kathye and Gene Sent: Tuesday, April 14, 2009 8:07 AM To: jfw@xxxxxxxxxxxxx Subject: UTube Problem I am running JAWS 7.1 with Windows XP with internet access through Verizon FIOS. When I try to play a UTube video I get about 2 seconds of sound followed by two seconds of silence. This repeats til the end of the video. If I try it without JAWS it plays fine. Can anyone offer some help? Kathye