Re: Outlook 2007 - Shift+Tab Not Working

  • From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 18 Jul 2010 11:59:45 -0700

Rose,

Been there, done that. It happens regardless of which keyboard.

Dave

  ----- Original Message ----- 
  From: Rose Combs 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, July 18, 2010 08:52
  Subject: RE: Outlook 2007 - Shift+Tab Not Working


  Try changing keyboards or if it is a laptop attach a different keyboard and 
see it it works before you go to all the trouble of downloading and repairing 
Jaws.  

   

   

  Rose Combs

  rosecombs@xxxxx

   

  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Bill White
  Sent: Friday, July 16, 2010 11:10 AM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: Outlook 2007 - Shift+Tab Not Working

   

  Hi, Farfar.  I understand that the problem did not start after an upgrade.  
Even so, I might suggest that you do a jaws repair.  Something may have become 
corrupted since you did your last upgrade.

  Bill White billwhite92701@xxxxxxxxxxxxxx

    ----- Original Message ----- 

    From: Farfar Carlson 

    To: jfw@xxxxxxxxxxxxx 

    Sent: Friday, July 16, 2010 10:17 AM

    Subject: Re: Outlook 2007 - Shift+Tab Not Working

     

    George,

     

    No, this did not start happening after a JAWS upgrade. I upgraded a few 
weeks ago to the 11.0.1461 build and have not changed it at all.

     

    BTW I'm Dave, not Barbara.

     

    "Farfar" is a Swedish alliteration that means father's father, so in fact, 
I'm a new grandfather.

     

    Dave

     

      ----- Original Message ----- 

      From: George B 

      To: jfw@xxxxxxxxxxxxx 

      Sent: Friday, July 16, 2010 09:59

      Subject: RE: Outlook 2007 - Shift+Tab Not Working

       

      Barbra,

       

      Did you upgrade through the check for upgrade or did you download the 
entire new version from the f s web site?  If you upgraded through the look for 
upgrade from the help menu.  You need to go and download the latest version of 
jaws from f s and install it this way.  there are some issues with upgrading 
from the help menu from jaws on your p c.

       

      From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Farfar Carlson
      Sent: Friday, July 16, 2010 08:58
      To: jfw@xxxxxxxxxxxxx
      Subject: Outlook 2007 - Shift+Tab Not Working

       

      JAWS 11.0.1461

      XP Pro

      MS Outlook 2007

       

      This happened without any known change to my system. In other words, it 
did not start happening with any particular version of JAWS. It started just 
two days ago, and I'm hoping someone else has seen it and knows how to resolve.

       

      In a message that I'm composing, I used to be able to press shift+tab to 
jump back up to the subject, and then on to the header fields. 

       

      No longer the case. Now shift+tab enters a tab character in the message 
body.

       

      Happens in plain text, or html. 

       

      Continues to happen after a reboot. Can't find anything in the JAWS 
options or configuration that might be affecting this.

       

      Dave

       

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