I also reported the problem, and asked for an update to fix the problem. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: Stacey Robinson To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 11:25 AM Subject: Re: Just joined, research it question Thanks, already done. Have a blessed day, Stacey Robinson and GEB dog Chesley Eagleville, Tennessee. staceyr75@xxxxxxxxxxxxx ----- Original Message ----- From: O.Addison Gethers To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 12:47 PM Subject: Re: Just joined, research it question Hello Stacey, You can e-mail to Freedom Scientific technical support by sending an e-mail to spt@xxxxxxxxxxxxxxxxxxxxx then make sure you title the problem you are having in subject line then type in your message on your problem with jaws 11 and etc. O. Addison Gethers e-mail address O.AddisonGethers@xxxxxxxxx oag1rottie@xxxxxxxxxxx Twitter URL www.twitter.com/OAddisonGethers ----- Original Message ----- From: Stacey Robinson To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 12:11 PM Subject: Re: Just joined, research it question What email address do I use to report a bug to FS? Thanks, Have a blessed day, Stacey Robinson and GEB dog Chesley Eagleville, Tennessee. staceyr75@xxxxxxxxxxxxx ----- Original Message ----- From: Tom Lange To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 11:06 AM Subject: Re: Just joined, research it question Hi, I tried several locations and varied the syntax slightly; it still didn't work. Even their example "Jackson, MS" didn't. Oh well. Tom ----- Original Message ----- From: Cindy Handel To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 6:54 AM Subject: Re: Just joined, research it question I just tried that. There must be something wrong with that part of ResearchIt. I didn't get any results, either. Cindy ----- Original Message ----- From: Stacey Robinson To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 08, 2010 8:19 AM Subject: Just joined, research it question Hello, I just joined this list last night. I just recently (this week) upgraded to Jaws 11. If I enter research it and check weather (which is my primary setting) all is well. If I check time though by entering Nashville, TN. I get no time search found or some such message, what could I be doing wrong. I know the time in Nashville so started there first. (I'm in the same time zone) Nothing I enter in time search brings me any time info. Please help. Have a blessed day, Stacey Robinson and GEB dog Chesley Eagleville, Tennessee. staceyr75@xxxxxxxxxxxxx