Both JFW 11 & 12 are doing the same things on my desktop. When I had my wife look at the screen, everything works just fine visually, but JFW some how locked up the sound card that it's using. The only way to get things back to normal is to power down and restart. I've even tried it on other computers and other sound cards and I'm still getting the same results. Blessings, Brian _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lori Duncan Sent: Monday, March 28, 2011 12:08 PM To: jfw@xxxxxxxxxxxxx Subject: Jaws freezing Hi I'm using Jaws 11 with windows XP. I'm having problems with Jaws on the internet. When I'm on a webpage and am using my up or down arrow keys to move fast up and down a page for example, Jaws will suddenly stop talking, and won't re-start, not even when I go into the Jaws folder and sellect from there or use a short cut key. It's happened a number of times today, and the only way round it is if I re-boot my laptop, which I know isn't good for my hard drive. I'm not sure what's caused this problem, but I have been getting error messages from Microsoft asking me if I'd like to send an error report, but it doesn't say what the error is or how I fix it. Could the problem be net-based or something? Any advice would be wellcome. Thanks from Lori Duncan.