Donald, They mean for you to go to your desktop and find the icon for the version of JFW you wish to set a hot key. One way to do this is to try the following: 1. Hit Windows+M to minimize everything and goto your desktop. 2. Press J until you hear the JAWS version you want. 3. Press alt+enter to goto the properties for that icon. 4. Tab twice to get to where you need to enter a hot key to be used for this icon. 5. Press j to set the hot key to alt+conttrol+j. Note that if you simply press a letter key; it defaults to alt+control. 6. press tab until you hear "OK" then press enter. This should do it. Tony Schnurr Programmer Analyst Sr Professional CSC 6125 E. 21st Street MS 32 Indianapolis IN, USA 46219-2058 Global Outsourcing Services | p; +1-317.306.3608 | f: +1-317.306.4253 | aschnurr@xxxxxxx | www.csc.com This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. From: "Donald Wardlow" <wardlows97@xxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Date: 03/31/2011 11:20 Subject: Re: Jaws freezing What do y ou mean by highlight the icon? I am going to JAWS, and nothing you are saying is working. Nothing happens when I press the Applications key at all. From: Farfar Carlson Sent: Thursday, March 31, 2011 11:11 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Jaws freezing Either highlight the icon on your desktop, or in the start/programs/jaws folder itself. If Alt+Enter does not work (it's the enter key on the main keyboard, not the enter on the numpad) then press the Application key third to the right of your spacebar then arrow down to properties and press Enter. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Donald Wardlow To: jfw@xxxxxxxxxxxxx Sent: Thursday, March 31, 2011 08:05 Subject: Re: Jaws freezing Alt Enter does nothing in JAWS 12. From: Ann Marie Medlar Sent: Thursday, March 31, 2011 11:04 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Jaws freezing Highlight the version of Jaws you wish and press alt+ enter for properties. ----- Original Message ----- From: Donald Wardlow To: jfw@xxxxxxxxxxxxx Sent: Thursday, March 31, 2011 10:26 AM Subject: Re: Jaws freezing How do I get to Properties in JAWS? I want to set that key stroke to bring JAWS back up after I have to unload it. From: Harmony Neil Sent: Wednesday, March 30, 2011 8:28 PM To: jfw@xxxxxxxxxxxxx Subject: RE: Jaws freezing The control alt j keystroke only works if you set in the properties as a shortcut, but by default it does not. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Farfar Carlson Sent: 28 March 2011 19:23 To: jfw@xxxxxxxxxxxxx Subject: Re: Jaws freezing Lori, Next time try Insert+Windows+F4 to kill JAWS. Wait 10 seconds. Ctrl+alt+j to restart JAWS. That may get you up and running again. Of course it doesn't fix the underlying problem. For that, I'd advise just moving your arrow keys a bit more slowly or give any web page time to refresh and settle down before moving around. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Lori Duncan To: jfw@xxxxxxxxxxxxx Sent: Monday, March 28, 2011 10:08 Subject: Jaws freezing Hi I'm using Jaws 11 with windows XP. I'm having problems with Jaws on the internet. When I'm on a webpage and am using my up or down arrow keys to move fast up and down a page for example, Jaws will suddenly stop talking, and won't re-start, not even when I go into the Jaws folder and sellect from there or use a short cut key. It's happened a number of times today, and the only way round it is if I re-boot my laptop, which I know isn't good for my hard drive. I'm not sure what's caused this problem, but I have been getting error messages from Microsoft asking me if I'd like to send an error report, but it doesn't say what the error is or how I fix it. Could the problem be net-based or something? Any advice would be wellcome. Thanks from Lori Duncan.