Re: Jaws freezing

Looks as though you should contact FS Tech support and describe this problem to 
them.  You Can do this either by phone or at their web page.


From: Brian Hansen 
Sent: Tuesday, March 29, 2011 8:01 AM
To: jfw@xxxxxxxxxxxxx 
Subject: RE: Jaws freezing


Both JFW 11 & 12 are doing the same things on my desktop.  When I had my wife 
look at the screen, everything works just fine visually, but JFW some how 
locked up the sound card that it's using.  The only way to get things back to 
normal is to power down and restart.  I've even tried it on other computers and 
other sound cards and I'm still getting the same results.

Blessings,

Brian




--------------------------------------------------------------------------------
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Lori Duncan
Sent: Monday, March 28, 2011 12:08 PM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws freezing


Hi I'm using Jaws 11 with windows XP.  I'm having problems with Jaws on the 
internet.  When I'm on a webpage and am using my up or down arrow keys to move 
fast up and down a page for example, Jaws will suddenly stop talking, and won't 
re-start, not even when I go into the Jaws folder and sellect from there or use 
a short cut key.  It's happened a number of times today, and the only way round 
it is if I re-boot my laptop, which I know isn't good for  my hard drive.  I'm 
not sure what's caused this problem, but I have been getting error messages 
from Microsoft asking me if I'd like to send an error report, but it doesn't 
say what the error is or how I fix it.  Could the problem be net-based or 
something?  Any advice would be wellcome.  Thanks from Lori Duncan.

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