RE: Jaws freezing

  • From: "Brian Hansen" <BC.Hansen23@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 29 Mar 2011 10:01:32 -0500

Both JFW 11 & 12 are doing the same things on my desktop.  When I had my
wife look at the screen, everything works just fine visually, but JFW some
how locked up the sound card that it's using.  The only way to get things
back to normal is to power down and restart.  I've even tried it on other
computers and other sound cards and I'm still getting the same results.


From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Lori Duncan
Sent: Monday, March 28, 2011 12:08 PM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws freezing

Hi I'm using Jaws 11 with windows XP.  I'm having problems with Jaws on the
internet.  When I'm on a webpage and am using my up or down arrow keys to
move fast up and down a page for example, Jaws will suddenly stop talking,
and won't re-start, not even when I go into the Jaws folder and sellect from
there or use a short cut key.  It's happened a number of times today, and
the only way round it is if I re-boot my laptop, which I know isn't good for
my hard drive.  I'm not sure what's caused this problem, but I have been
getting error messages from Microsoft asking me if I'd like to send an error
report, but it doesn't say what the error is or how I fix it.  Could the
problem be net-based or something?  Any advice would be wellcome.  Thanks
from Lori Duncan.

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