Re: JAWS crashing?

yeah, I've tried everything... using the shortcut vs. not using it, going into jaws via the desktop and via programs, yeah... I don't know. it comes up apparently, because sighted people tell me that everything on the menu bar in the JAWS window is visible. I'm going to look int it more when I get home and can have some sighted assistance again... good to know it's not just me though.

----- Original Message ----- From: "Bobcat" <bobcat11@xxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, October 04, 2006 3:21 PM
Subject: Re: JAWS crashing?


Patricia. I had some trouble switching jaws versions a while ago. I don't know how it got fixed but I suspect it might have had something to do with which shortcuts I used. I have the usual shortcuts in the start menu plus shortcuts on the desktop. Windows was a bit confused about which hotkeys were set up for these two sets of shortcuts. So, I removed hotkeys from the desktop shortcuts and only use hotkeys in the start menu shortcuts.
Having said that, I don't know if that even fixed the problem or it just isn't happening at this time because of pure luck.

Bobcat

----- Original Message ----- From: "Patricia" <bcsarah.fan@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, October 04, 2006 8:19 AM
Subject: JAWS crashing?


I am having a problem with closing and restarting JAWS, or even wanting to open a new copy of JAWS. I have a shortcut key implemented for both JAWS 7.0 and 7.10, but when I do the respective keystrokes neither version speaks while JAWS does appear on the screen. sometimes when I restart JAWS will start as I am restarting. I thought this might be a repair issue but I haven't used JFW 7 in awhile. could this be a computer issue or do you think it is a JAWS issue?

I know it's strange so I don't expect much of an answer, but I thought I'd ask anyway because it's extremely frustrating, and no one looks forward to the alternative of formatting their machines.

Patricia

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