I have that problem too. I think it is a clitch in jfw 7.10. Jeanette ----- Original Message ----- From: Agent86b To: jfw@xxxxxxxxxxxxx Sent: Wednesday, October 04, 2006 5:17 PM Subject: Re: JAWS crashing? Hi, I have this problem from time to time. Jaws will just stop and I can't start it unless I reboot the computer. When I was using Kerio firewall there was no way I could unload and re load Jaws. No answers but just to show it is not only you. Max. on 00:19 5/10/2006, Patricia said: I am having a problem with closing and restarting JAWS, or even wanting to open a new copy of JAWS. I have a shortcut key implemented for both JAWS 7.0 and 7.10, but when I do the respective keystrokes neither version speaks while JAWS does appear on the screen. sometimes when I restart JAWS will start as I am restarting. I thought this might be a repair issue but I haven't used JFW 7 in awhile. could this be a computer issue or do you think it is a JAWS issue? I know it's strange so I don't expect much of an answer, but I thought I'd ask anyway because it's extremely frustrating, and no one looks forward to the alternative of formatting their machines. Patricia