RE: Freedom Scientific Tech Support

  • From: Bruce Toews <coke_drinker@xxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Tue, 6 Jan 2004 06:51:30 -0600 (CST)

As things presently stand, the subject of how FS does things is not in
accordance with the rules. This could change. The only reason I hesitate
in this regard is that these things tend to very quckly degenerate into
why-I-love-FS or why-FS-is-the-embodiment-of-evil sessions where people
just vent. It's the same thing as discussing why the recording industry is
so terrible on the PC-AUDIO list. Jeff doesn't stand fo that because of
what the discussions degenerate to, and I am adopting a similar policy
here for a similar reason. I understand your point, and as I said this
policy *may* change when and if I can find a proper way to implement such
a change.

Bruce

-- 
Bruce Toews
E-Mail and MSN/Windows Messenger: coke_drinker@xxxxxxxx
Web Site (including info on my weekly commentaries): http://www.ogts.net
For the best oldies anywhere go to http://www.treasureislandoldies.com

On Tue, 6 Jan 2004, Barry Campbell wrote:

> Bruce,
>
> I am wondering is not the company part of the software.  For example if =
> we
> cannot discuss problems/ commendations for the company then it is like
> saying we cannot talk about music on a discussion list discussing radio =
> in
> general.
>
> Just a question. =20
>
> Please reconsider this policy because in this case I believe discussing =
> what
> freedom is doing and how their tech support works could change the =
> outcome
> of future releases of the software.
>
> Thanks
> =20
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On =
> Behalf
> Of Bruce Toews
> Sent: Monday, January 05, 2004 11:08 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Freedom Scientific Tech Support
>
>
> This list is not a FS-flaming list or a list to talk about FS's tech
> support. That goes beyond the scope of the list, and if anyone wants to
> discuss tech support, its merits and its shortcomings, please do so
> elsewhere. Naming a dissatisfactory tech support person is not =
> permissible.
> This list is about JAWS, not the company that makes it. Not even FS =
> people,
> whould they post to the list, are exempt in any way, shape or form from =
> the
> rules of the list.
>
> Bruce
>
> --=20
> Bruce Toews
> E-Mail and MSN/Windows Messenger: coke_drinker@xxxxxxxx
> Web Site (including info on my weekly commentaries): http://www.ogts.net =
> For
> the best oldies anywhere go to http://www.treasureislandoldies.com
>
> On Mon, 5 Jan 2004, Bill Gallik wrote:
>
> > Darrell Shandrow writes:
> > > BTW, contraversially, if I had a similarly bad experience, I might=20
> > > be tempted to actually name the tech who provided poor service here=20
> > > on this list.
> >
> > I was pretty agitated when I wrote the original posting to this=20
> > thread; I was trying extremely hard not to do anything rash at the=20
> > time so I refrained from naming the techie that irked me so.
> > ----------------
> > Bill Gallik
> > E-Mail: wfgallik@xxxxxxxxxxxxx
> > "The test of our progress is not whether we add more to the abundance=20
> > of those who have much; It is whether we provide enough for those who=20
> > have too little."
> > - President Franklin Roosevelt, 1937
> >
> >
> >
> > To post a message to the list, send it to jfw@xxxxxxxxxxxxx To=20
> > unsubscribe from this mailing list, send a message to=20
> > jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject=20
> > line.
> >
> >
> >
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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>
>
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