Dear George and others There are still some details not completely settled yet and so I would not like to enlarge yet on what is already in the public domain just yet. There are clearly a few gaps in the information at present and I would urge everyone to hold their horses for a little while longer until more thirst quenching information becomes available closer to release. However for now, let me point out at the outset that most people on this list are going to be using the Tandem Centre option, this is a subscription based affair, rather than Tandem Direct, which is primarily aimed at large organisations. This will be a one time payment linked to a Jaws authorisation and flagged for in a similar way to the current Remote Access option. Let me again also make clear that the person receiving remote support via Tandem would need to make absolutely no investment at all beyond installing JAWS 10.0, however even JAWS itself will not be very useful without apropriate authorisation so you can work beyond the 40 minutes demo period. Those people who are very experienced JAWS users may be able to reap the benefit of this type or remote access option in being potentially able to make this part of their business using this service. In the right circumstances it may also been we at Sight and Sound or George can remote into your machines to resolve an issue with you. We are currently testing some scenarios to scope out where the thing might break as there will still be times when over the phone is the only option. The Tandem Centre option is currently is free until an unspecified period after release of JAWS and thereafter will become a subscription based model afterwards after the fashion of many mainstream services currently available to sighted users. Contrary to Graham's assertion (although we don't have the numbers yet) FS will release a small amount of completely free time so that anyone who needs to make an occasional (by which I would personally imagine once a month) use of Tandem in order to help a fellow JAWS user out without having to purchasing an subscription at all. You can listen to the FSCast here whichi conveys in more detailed form much of what I have covered here: http://podcast.freedomscientific.com/FSCast/episodes/fscast022-september 2008.mp3 Or TinyURL: http://tinyurl.com/JAWSTandemFSCast I would suggest people acquaint themselves with this matter using the links given by George also: http://www.freedomscientific.com/downloads/jaws/JAWS-Tandem- FAQs.asp or via the Tiny URL http://tinyurl.com/46v5vc Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: Wednesday, October 01, 2008 11:46 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Jaws ten special feature Tandem is currently available free of charge for an as yet unspecified limited period. Hopefully Tristram will confirm, but my understanding is that it will be a one time fee for the originator. There is an FAQ on JAWS Tandem at: http://www.freedomscientific.com/downloads/jaws/JAWS-Tandem- FAQs.asp or via the Tiny URL http://tinyurl.com/46v5vc George. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Graham Page Sent: 01 October 2008 10:55 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Jaws ten special feature Hi Hugh. While I agree it is a good idea, I understand that there will be a charge for this facility where you pay per connection if you want to use Tandem over the internet or you pay a fixed one off fee to use it on your own network. Freedom Scientific give nothing away that is for sure! Cheers Graham ----- Original Message ----- From: "Hugh Megarry" <hugh.megarry@xxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, October 01, 2008 9:58 AM Subject: [jaws-uk] Re: Jaws ten special feature > There is a thing called tandem with the new jaws ten beta and it works a > dream you can take over someone's computer and work on it for them sorting > out any problems that they might have and likewise someone can do work on > your computer I tried it out last night and I think its great only thing > is > you both need to be using jaws ten but from what I can see you can run > jaws > ten as a demo and still get the use of tandem looks like jaws has come up > trumps for once lol > > Hugh Megarry > skype hugh.megarry > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] > On > Behalf Of Dorothy Ingram-Gorban > Sent: 30 September 2008 21:46 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] Jaws ten special feature > > > > Hi List, > I heard from a friend that a special feature in Jaws ten is the Remote > access which enables Jaws Users to help each other. I think it was on a > Podcast, has any other person heard this? > > I am typing this from my Desktop and if it plays a dirty trick on me > like > > the encartis one I can hear you sniggering down there! Regards > Dorothy > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > __________ Information from ESET Smart Security, version of virus > signature > database 3373 (20080821) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > __________ Information from ESET Smart Security, version of virus > signature > database 3373 (20080821) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 3484 (20080930) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. 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