[j-say list] Re: The DNS problem fixed
- From: "Pace Arko" <jsay@xxxxxxxxxxxx>
- To: <j-say@xxxxxxxxxxxxx>
- Date: Tue, 30 Nov 2010 12:27:19 -0800
Hello,
At the beginning of this week, the J-Say pages already had a link pointing
to a zip archive of the 8.1 documentation but perhaps this wasn't prominent
enough. Also on the home page of our site I had point a bullet announcing
the release of J-Say 8.1 to reflect this. Regardless, I have finished
updating the T-Ware Support FAQ and Downloads pages to reflect this new
information and file downloads.
If you go to these pages, as Ed pointed to below, you'll find hyperlinks to
the new J-Say 8.1 documentation and, on the FAQ page, instructions on how a
J-Say 8 customer can upgrade to 8.1 with the free upgrade installer. Please
note this installer will not work unless you already have a valid J-Say 8
authorization on your system.
If anyone has any questions about how this please e-mail me directly.
Pace Arko,
T-Ware Product Specialist, Webmaster,
Next Generation Technologies, Inc.
20006 Cedar Valley Rd - Suite 101
Lynnwood, WA 98036-6334
Tel: 425.744.1100, extension 17
(The best time to reach me live
is between 8:15AM and 12:15PM
Pacific Time.)
Fax: 425.778.5547
www.ngtvoice.com
jsay@xxxxxxxxxxxx
> -----Original Message-----
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Ed. Rosenthal
> Sent: Tuesday, November 30, 2010 7:10 AM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Re: The DNS problem fixed
>
> I also thought it worthwhile the comment that there a number of resource
pages
> that the NGTvoice.com website, including:
>
>
>
> downloads- http://ngtvoice.com/products/software/tandt/downloads.htm
>
>
>
> Technical support information-
> http://ngtvoice.com/products/software/tandt/support.htm (admittedly
needing an
> update)
>
>
>
> Then a host of pages related to J-Say and other T-Ware technologies-
> http://ngtvoice.com/products/software/tandt/j-say/
>
>
>
> I agree with Brian's suggestion that you procure your Dragon and related
T-
> Ware technologies from the same vendor if possible; certainly NGT, Inc.
can
> provide you with Dragon and T-Ware technologies directly if that is your
> preference, as well as providing copies of documentation, etc. I saw that
> Brian had indicated that they should be able to get you documentation
within
> 24 hours, I anticipate that Pace Arko will be here in our corporate office
in
> the next couple of hours and I will request that he also post copies of
the J-
> Say Pro 8 .1 documentation at the download site if it's not already there.
-
> ed.
>
>
>
> Hope our American friends had a wonderful Thanksgiving holiday :-)
>
>
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Brian Hartgen
> Sent: Tuesday, November 30, 2010 6:12 AM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Re: The DNS problem fixed
>
>
>
> Hi
>
>
>
> You shouldn't need to remove J-Tunes, no.
>
>
>
> In terms of J-Say 8.1, I can get you a link and the documentation within
the
> next 24 hours.
>
>
>
> I suggest you contact your Dragon reseller from wherever you obtain the
> original product in order to purchase your upgrade to Pro 11.
>
>
>
> Best Wishes:
>
>
>
> Brian Hartgen
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Arne Gilbakken
> Sent: 30 November 2010 10:43
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Re: The DNS problem fixed
>
>
>
> Hi,
>
>
>
> No I do not have any user guide nor do I have a copy of J-say 8.1 I only
have
> J-say 8.0 with an update that I downloaded in October.
>
>
>
> So could you set up a link for downloading the right software and
> documentation?
>
>
>
> Where is the good place to buy an update of DNS to V. 11? Knowbrainer or
> somewhere else?
>
>
>
> Do I need to remove the J-tunes scripts prior to installing J-say? I have
only
> added RealSpeak solo direct voices and the J-tunes in the folder so far.
>
>
>
> Regards
>
> Arne Gilbakken
>
>
>
>
>
>
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Brian Hartgen
> Sent: Tuesday, November 30, 2010 10:40 AM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Re: The DNS problem fixed
>
>
>
> Hi
>
>
>
> The changes are minimal. If you have J-Say 8.1, you should also have
> documentation which lets you know precisely which changes are to be made.
Do
> you have that please?
>
>
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Arne Gilbakken
> Sent: 30 November 2010 09:38
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] The DNS problem fixed
>
>
>
> Hi Brian,
>
>
>
> The new DLL fixed the error message at startup. I have not installed the
J-say
> yet, but is there any changes that need to be made to Windows 7 or the MS
> office 2010 before the installation like with XP and previous versions of
MS
> office?
>
>
>
>
>
> Kind regards
>
> Arne Gilbakken
>
>
>
>
>
>
>
>
>
>
>
>
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Brian Hartgen
> Sent: Saturday, November 20, 2010 12:29 PM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Re: Error when installing Dragon 10.1 on Windows 7
>
>
>
> Hi Arne
>
>
>
> First lets address the Dragon problem. At what stage please are you
getting
> this error, when you start the Dragon program? Can you please send the
exact
> error to us?
>
>
>
> Secondly, J-Say 8.1 functions with Office 2010. You would need Dragon V11
for
> that.
>
>
>
> Thanks.
>
>
>
>
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of Arne Gilbakken
> Sent: 20 November 2010 11:25
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Error when installing Dragon 10.1 on Windows 7
>
>
>
> Hi,
>
>
>
> I have just got myself a Windows 7 machine. When the Dragon 10.1 was
installed
> I got a dll error saying that I needed to restart the computer or
reinstall
> the software again. Have anyone else got this? Is there several dll
versions
> related to dragon for V 10.1
>
>
>
> I downloaded the DNS install file directly from Nuance before installing
it
> on the computer.
>
>
>
>
>
> When I restart the computer I keep getting the same error message again,
have
> not reinstalled the whole program though.
>
>
>
>
>
> Will the current J-say version work with office 2010?
>
>
>
>
>
> Arne
>
>
>
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf
> Of sandy huwie
> Sent: Wednesday, November 17, 2010 9:53 PM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] JSay Shortcuts
>
>
>
> Hello, All
>
>
>
> I am trying to store a contact from a email message I received and can't
> seem to get it to work. From an open message, I used the commands "copy
email
> address", which echoed that back to me, then with the message still open
and
> also while it is closed "store contact". Which then announced nothing
was
> copied to the clipboard.
>
>
>
> Second, as I tried to delete a shortcut using the command "select a
contact to
> delete", then selecting the contact from the list then confirm, the
entire
> list was deleted, Not sure why this happened, but is there a way to
restore
> this list?
>
>
>
> Finally, is there a way to edit an email address for a shortcut that was
> stored?
>
>
>
> Thanks for all your assistance.
>
>
>
> Sandy
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