[j-say list] Re: The DNS problem fixed

  • From: "Arne Gilbakken" <arne.gilbakken@xxxxxxxxx>
  • To: <j-say@xxxxxxxxxxxxx>
  • Date: Tue, 30 Nov 2010 11:43:14 +0100

Hi,

 

No I do not have any user guide nor do I have a copy of J-say 8.1 I only
have J-say 8.0 with an update that I downloaded  in October.

 

So could you set up a link for downloading the right software and
documentation?

 

Where is the good place to buy an update of DNS to V. 11? Knowbrainer or
somewhere else?

 

Do I need to remove the J-tunes scripts prior to installing J-say? I have
only added RealSpeak solo direct voices and the J-tunes in the folder so
far.

 

Regards

Arne Gilbakken 

 

 

 

From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Hartgen
Sent: Tuesday, November 30, 2010 10:40 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: The DNS problem fixed

 

Hi

 

The changes are minimal. If you have J-Say 8.1, you should also have
documentation which lets you know precisely which changes are to be made. Do
you have that please?

 

From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Arne Gilbakken
Sent: 30 November 2010 09:38
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] The DNS problem fixed

 

Hi Brian,

 

The new DLL fixed the error message at startup. I have not installed the
J-say yet, but is there any changes that need to be made to Windows 7 or the
MS office 2010 before the installation like with XP and previous versions of
MS office?

 

 

Kind regards 

Arne Gilbakken 

 

 

 

 

 

 

From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Hartgen
Sent: Saturday, November 20, 2010 12:29 PM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: Error when installing Dragon 10.1 on Windows 7

 

Hi Arne 

 

First lets address the Dragon problem. At what stage please are you getting
this error, when you start the Dragon program? Can you please send the exact
error to us?

 

Secondly, J-Say 8.1 functions with Office 2010. You would need Dragon V11
for that.

 

Thanks.

 

 

From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Arne Gilbakken
Sent: 20 November 2010 11:25
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Error when installing Dragon 10.1 on Windows 7

 

Hi,

 

I have just got myself a Windows 7 machine. When the Dragon 10.1 was
installed I got a dll error saying that I needed to restart the computer or
reinstall the software again. Have anyone else got this? Is there several
dll versions related to dragon for V 10.1 

 

I downloaded the DNS install file  directly from Nuance before installing it
on the computer.

 

 

When I restart the computer I keep getting the same error message again,
have not reinstalled the whole program though.

 

 

Will the current J-say version work with office 2010?

 

 

Arne 

 

From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of sandy huwie
Sent: Wednesday, November 17, 2010 9:53 PM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] JSay Shortcuts

 

Hello, All 

 

I am trying to store a contact  from a  email message I received and can't
seem to get it to work. From an open message, I used the commands "copy
email address",  which echoed that back to me, then with the message still
open and also while it is closed "store contact".   Which  then announced
nothing was copied to the clipboard.  

 

Second, as I tried to delete a shortcut using the command "select a contact
to delete", then selecting the contact  from the list then confirm, the
entire list was deleted, Not sure why this happened, but is there a way to
restore this list?  

 

Finally, is there a way to edit an email address for a shortcut that was
stored? 

 

Thanks for all your assistance. 

 

Sandy

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