[j-say list] Re: The DNS problem fixed
- From: "Brian Hartgen" <Brian.Hartgen@xxxxxxxxxxxxxxxxxxxxx>
- To: <j-say@xxxxxxxxxxxxx>
- Date: Tue, 30 Nov 2010 14:12:06 -0000
Hi
You shouldn't need to remove J-Tunes, no.
In terms of J-Say 8.1, I can get you a link and the documentation within
the next 24 hours.
I suggest you contact your Dragon reseller from wherever you obtain the
original product in order to purchase your upgrade to Pro 11.
Best Wishes:
Brian Hartgen
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Arne Gilbakken
Sent: 30 November 2010 10:43
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: The DNS problem fixed
Hi,
No I do not have any user guide nor do I have a copy of J-say 8.1 I only
have J-say 8.0 with an update that I downloaded in October.
So could you set up a link for downloading the right software and
documentation?
Where is the good place to buy an update of DNS to V. 11? Knowbrainer or
somewhere else?
Do I need to remove the J-tunes scripts prior to installing J-say? I
have only added RealSpeak solo direct voices and the J-tunes in the
folder so far.
Regards
Arne Gilbakken
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Hartgen
Sent: Tuesday, November 30, 2010 10:40 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: The DNS problem fixed
Hi
The changes are minimal. If you have J-Say 8.1, you should also have
documentation which lets you know precisely which changes are to be
made. Do you have that please?
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Arne Gilbakken
Sent: 30 November 2010 09:38
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] The DNS problem fixed
Hi Brian,
The new DLL fixed the error message at startup. I have not installed the
J-say yet, but is there any changes that need to be made to Windows 7 or
the MS office 2010 before the installation like with XP and previous
versions of MS office?
Kind regards
Arne Gilbakken
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Hartgen
Sent: Saturday, November 20, 2010 12:29 PM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: Error when installing Dragon 10.1 on Windows 7
Hi Arne
First lets address the Dragon problem. At what stage please are you
getting this error, when you start the Dragon program? Can you please
send the exact error to us?
Secondly, J-Say 8.1 functions with Office 2010. You would need Dragon
V11 for that.
Thanks.
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Arne Gilbakken
Sent: 20 November 2010 11:25
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Error when installing Dragon 10.1 on Windows 7
Hi,
I have just got myself a Windows 7 machine. When the Dragon 10.1 was
installed I got a dll error saying that I needed to restart the computer
or reinstall the software again. Have anyone else got this? Is there
several dll versions related to dragon for V 10.1
I downloaded the DNS install file directly from Nuance before
installing it on the computer.
When I restart the computer I keep getting the same error message again,
have not reinstalled the whole program though.
Will the current J-say version work with office 2010?
Arne
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of sandy huwie
Sent: Wednesday, November 17, 2010 9:53 PM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] JSay Shortcuts
Hello, All
I am trying to store a contact from a email message I received and
can't seem to get it to work. From an open message, I used the commands
"copy email address", which echoed that back to me, then with the
message still open and also while it is closed "store contact". Which
then announced nothing was copied to the clipboard.
Second, as I tried to delete a shortcut using the command "select a
contact to delete", then selecting the contact from the list then
confirm, the entire list was deleted, Not sure why this happened, but is
there a way to restore this list?
Finally, is there a way to edit an email address for a shortcut that was
stored?
Thanks for all your assistance.
Sandy
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