Hi Brian, The new DLL fixed the error message at startup. I have not installed the J-say yet, but is there any changes that need to be made to Windows 7 or the MS office 2010 before the installation like with XP and previous versions of MS office? Kind regards Arne Gilbakken From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Saturday, November 20, 2010 12:29 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Error when installing Dragon 10.1 on Windows 7 Hi Arne First lets address the Dragon problem. At what stage please are you getting this error, when you start the Dragon program? Can you please send the exact error to us? Secondly, J-Say 8.1 functions with Office 2010. You would need Dragon V11 for that. Thanks. From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Arne Gilbakken Sent: 20 November 2010 11:25 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Error when installing Dragon 10.1 on Windows 7 Hi, I have just got myself a Windows 7 machine. When the Dragon 10.1 was installed I got a dll error saying that I needed to restart the computer or reinstall the software again. Have anyone else got this? Is there several dll versions related to dragon for V 10.1 I downloaded the DNS install file directly from Nuance before installing it on the computer. When I restart the computer I keep getting the same error message again, have not reinstalled the whole program though. Will the current J-say version work with office 2010? Arne From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of sandy huwie Sent: Wednesday, November 17, 2010 9:53 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] JSay Shortcuts Hello, All I am trying to store a contact from a email message I received and can't seem to get it to work. From an open message, I used the commands "copy email address", which echoed that back to me, then with the message still open and also while it is closed "store contact". Which then announced nothing was copied to the clipboard. Second, as I tried to delete a shortcut using the command "select a contact to delete", then selecting the contact from the list then confirm, the entire list was deleted, Not sure why this happened, but is there a way to restore this list? Finally, is there a way to edit an email address for a shortcut that was stored? Thanks for all your assistance. Sandy