[j-say list] Re: Microphone issues

Hello Paula,
 
are you shure the J-say is version 7? I read on TandT info page that their
current version is version 5?
 
Have you checked the mic adjustments in the controll panel?
 
Arne 
 
 

-----Original Message-----
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Paula Waby
Sent: 28. november 2007 23:37
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Microphone issues


Hi
 
I have recently started working with a person who has been set up with Jaws,
J-Say and Dragon about eighteen months ago. It worked for a while but now we
have some issues. The person is using Jaws 7.0, J-Say pro version 7 and
Dragon pro 8. He has XP with Service Pack 2. The microphone does not seem to
be feeding through information. It shows visually that it is working once we
added boost but the test said we should hear something back through the
speakers or headphones but this does not happen. Any ideas on what might be
wrong? Everything appears to be plugged in correctly. Even when we managed
to wake up the microphone by using a mouse it did not respond to any voice
commands. I am new at seeing the system running so am not sure how to
rectify the situation. I know the person tried upgrading to Jaws 8 which was
unsuccessful so they went back to 7 and could this have caused an issue?
 
Cheers
Paula.
 
Paula Waby

Adaptive Communications Instructor

RNZFB

PO Box 2237

South Dunedin

New Zealand

DDI: 03-466-4250

Mobile: 021-2299-768

 


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