Hi, What microphone would you recomand both in terms of wired and wireless? Are the wireless bluetooth connected? I am looking for something that is comfortable and perhaps stereo if possable. How about a usb soundcard, is that a good investment in any case? Regards Arne -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Martin Sent: 29. november 2007 02:58 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Microphone issues Paula, A couple of questions: Check the version of J-Say. I'm thinking that it should be 3 or 4, not 7. The version of JAWS, Dragon, and J-Say must be the correct ones for everything to work properly. I don't remember all of the matching versions but maybe someone who has kept track can help you with that. When the person tried upgrading to JAWS 8 did he or she uninstall JAWS 7.x? If so, it will be necessary to run a repair on J-Say. What baffles me is that this does not explain why Dragon is not hearing anything through the microphone. This might be a little unconventional but I check microphones by trying to record something with Sound Recorder found in the Entertainment subgroup of Accessories. You could also try running the Audio Setup Wizard of Dragon. This will check the volume and quality of the sound the computer is hearing from the microphone. You can find this in Dragon, in the Tools menu, in the Accuracy Center. Give those things a try. If you can't hear anything with Sound recorder or Dragon does not pass your volume and quality tests you may need to get a new microphone. Pranav had good sugggestions. Sue -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Paula Waby Sent: Wednesday, November 28, 2007 7:34 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Microphone issues Hi Pranav I don't know what the sound card is so will find out. The headset is one I had not seen before. It has Parrott written on it with the address www.vxicorp.Com. I wondered if this was the problem but as I say, it did work for a time. Cheers Paula. -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Pranav Lal Sent: Thursday, 29 November 2007 1:37 p.m. To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Microphone issues Paula, What microphone and sound card is your client using? See my response to Arne for details. Pranav -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Paula Waby Sent: Thursday, November 29, 2007 4:07 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Microphone issues Hi I have recently started working with a person who has been set up with Jaws, J-Say and Dragon about eighteen months ago. It worked for a while but now we have some issues. The person is using Jaws 7.0, J-Say pro version 7 and Dragon pro 8. He has XP with Service Pack 2. The microphone does not seem to be feeding through information. It shows visually that it is working once we added boost but the test said we should hear something back through the speakers or headphones but this does not happen. Any ideas on what might be wrong? Everything appears to be plugged in correctly. Even when we managed to wake up the microphone by using a mouse it did not respond to any voice commands. I am new at seeing the system running so am not sure how to rectify the situation. I know the person tried upgrading to Jaws 8 which was unsuccessful so they went back to 7 and could this have caused an issue? Cheers Paula. Paula Waby Adaptive Communications Instructor RNZFB PO Box 2237 South Dunedin New Zealand DDI: 03-466-4250 Mobile: 021-2299-768 __________ NOD32 2692 (20071128) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1198 - Release Date: 26.12.2007 17:26 No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 270.4.1/1517 - Release Date: 24.06.2008 20:41