[j-say list] Re: Microphone issues

  • From: "Pranav Lal" <pranav.lal@xxxxxxxxx>
  • To: <j-say@xxxxxxxxxxxxx>
  • Date: Thu, 29 Nov 2007 06:07:28 +0530

Paula,

What microphone and sound card is your client using? See my response to Arne
for details.

Pranav 

-----Original Message-----
From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On
Behalf Of Paula Waby
Sent: Thursday, November 29, 2007 4:07 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Microphone issues

Hi
 
I have recently started working with a person who has been set up with Jaws,
J-Say and Dragon about eighteen months ago. It worked for a while but now we
have some issues. The person is using Jaws 7.0, J-Say pro version 7 and
Dragon pro 8. He has XP with Service Pack 2. The microphone does not seem to
be feeding through information. It shows visually that it is working once we
added boost but the test said we should hear something back through the
speakers or headphones but this does not happen. Any ideas on what might be
wrong? Everything appears to be plugged in correctly. Even when we managed
to wake up the microphone by using a mouse it did not respond to any voice
commands. I am new at seeing the system running so am not sure how to
rectify the situation. I know the person tried upgrading to Jaws 8 which was
unsuccessful so they went back to 7 and could this have caused an issue?
 
Cheers
Paula.
 
Paula Waby

Adaptive Communications Instructor

RNZFB

PO Box 2237

South Dunedin

New Zealand

DDI: 03-466-4250

Mobile: 021-2299-768

 



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