[iyonix-support] Re: ROM 5.12 & FX5200 Upgrades?
- From: info@xxxxxxxxxxxxxxxxxxxx
- To: iyonix-support@xxxxxxxxxxxxx
- Date: Sat, 14 Oct 2006 15:46:43 +0200
In message <4e75b2d03blists@xxxxxxxxxxxxx>
John Williams <lists@xxxxxxxxxxxxx> wrote:
> In article <20061014112725.9AC6A10156EC@xxxxxxxxxxxxxxxxxx>,
> neil f <faz@xxxxxxxxxxxxx> wrote:
>
>> Come on guys, it's only a phone call away on Monday morning.
>> Probably quicker too, as nothing will be processed over the
>> weekend.
>
> Quite some weeks ago I ordered then cancelled my order for the USB2
> upgrade, having been advised of the imminent release of the 5.12 ROM
> (thanks to RH!):
>
> In article <450C4D82.9050409@xxxxxxxxxx>, on 16th September,
> John Ballance <jwb@xxxxxxxxxx> wrote, in response to a concerned posting:
>
>> Don't worry John - your request was noted. You would have had the usb2
>> PIN shipped a while back if this wasn't the case.
>
>> Release of new rom is imminent, i.e. hopefully this month. It is
>> awaiting an online pay system to go live.. then you'll be able to get
>> the product without having to wait for office open time, which is the
>> current case.
>
> * I would have liked to purchase it in the conventional manner then. Castle
> had my card details.
>
> * They could already have had my money at that time. By Monday it will be
> exactly one calendar month since then.
>
> * They opted to wait until the new 'system' was in place.
>
> * They chose to announce the release on CSAA - a PR mistake in my view as
> it lead to negative posts on the CSAH group - instead of on this list. This
> also 'cut-out' non-CSAA subscribers who subscribe only to this list.
>
> * The 'new system' hasn't been adequately tested and will not work AFAICT
> on the Iyonix.
>
> * It would seem from other's postings that even if one succeeds in paying,
> the next stage is not working.
Yep using my WinXP laptop I succeeded in paying and even in
registering my pin, but the page which I am supposed to visit (ie.
downloads page) is not there. (404 error)
> All these points seem to be valid subjects for comment from which lessons
> could be learned.
I agree.
> An idea intended to put in place an ordering/payment method which saved
> time and effort seems to have backfired and will cause an awful lot of
> extra work 'on Monday morning', as you put it, and probably for some time
> after that.
I agree too :-(
> So I think your 'Come on guys' is misplaced.
Reading through your comments, I must agree with this too. And there's
another one:
I have a VAT registered company and normally can order excluding VAT.
I now have paid about 15 euro's on non-owed taxes and have the choice
to spend about a day to lay hands on the forms needed to get that
amount back and fill them out or... be a sponsor of the UK government.
Guess what it will be.
Cheers!
Ike Busser
Busser & Busser facility management
Kruidenlaan 112
5803 BG Venray
T 0478 512123
M 0643 055056
E mailto:info@xxxxxxxxxxxxxxxxxxxx
www.busser-en-busser.com
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