[frgeek-michiana] Re: MSN Explorer problem at SBWD
- From: "Tom Brown" <tbrown@xxxxxxxxxxxxxxxxx>
- To: <frgeek-michiana@xxxxxxxxxxxxx>
- Date: Thu, 12 Nov 2009 17:37:13 -0500
Thanks for the wikipedia reference. I'll ask if SBWD has a subscription and
if support is available.
Tom
_____
From: frgeek-michiana-bounce@xxxxxxxxxxxxx
[mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Tribble
Sent: Thursday, November 12, 2009 17:00
To: frgeek-michiana@xxxxxxxxxxxxx
Subject: [frgeek-michiana] Re: MSN Explorer problem at SBWD
Given the choice of a $200 call or switching, some might do it. Sounds like
they won't. If they are paying the monthly fee for it, it might be a free
call to MS.
On Thu, Nov 12, 2009 at 3:32 PM, Tom Brown <tbrown@xxxxxxxxxxxxxxxxx> wrote:
Short answer, no.
I've never used MSN Explorer, and the company I work for doesn't use it, so
I am hard pressed to describe it to you. Besides, I was focused on restoring
the application to the point where the clerk could login and get the
functions she is accustomed to. I paid little attention to the other
functions and learned nothing about MSN Explorer in general. I can say for
sure it is different than bare IE7/8.
Tom
-----Original Message-----
From: frgeek-michiana-bounce@xxxxxxxxxxxxx
[mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Tribble
Sent: Thursday, November 12, 2009 12:57
To: frgeek-michiana@xxxxxxxxxxxxx
Subject: [frgeek-michiana] Re: MSN Explorer problem at SBWD
But isn't msn explorer just a fancy Internet explorer? With a
butterfly?
On Nov 12, 2009, at 12:53, Tom Brown <tbrown@xxxxxxxxxxxx> wrote:
> The owner and staff have used MSN Explorer daily for quite a while
> and want to retain it. Right now, cutting MSN Explorer lose isn't on
> the table.
>
> I will recommend a paid MS Support call to deal with the issue if I
> can't find any other way to fix the problem. If MS Support says MSN
> Explorer cannot be resuscitated on this particular machine or they
> won't support it on any machine, the owner will have to consider
> abandoning it.
>
> Tom
>
> Rick Tribble wrote:
>> Remove all traces of MSN explorer. Just use Internet explorer or
>> Firefox. MSN Explorer is a very old thing that needs to go.
>>
>> On Thu, Nov 12, 2009 at 11:04 AM, Tom Brown <tbrown@xxxxxxxxxxxx
<mailto:tbrown@xxxxxxxxxxxx
>> >> wrote:
>>
>> One of the clerks at SBWD, our warehouse benefactor, inadvertently
>> quarantined MSN Explorer with Kaspersky A/V on her XP system. The
>> owner, Abe, un-quarantined it. However, some part of MSN Explorer
>> remained quarantined so the menu and desktop icons were gone.
>>
>> I used Add/Remove Programs in Control Panel to re-install MSN
>> Explorer so the desktop and menu icons are back and functional.
>> MSN Explorer fires. The login icons are there, but MSN Explorer
>> doesn't see the LAN Internet connection. When I run the Connection
>> Settings wizard inside MSN Explorer, it only offers dialup access,
>> not LAN access. The MSN Connection wizard does the same. In
>> Control Panel/Network Connections, the MSN connection icon is
>> grayed out, and the Properties option doesn't present anything
>> useful.
>>
>> Has anyone seen this problem? How did you resolve the issue? Any
>> troubleshooting ideas are appreciated.
>>
>> Tom
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>
> ** This list is PUBLICLY archived. **
> PLEASE don't post personal or sensitive information unless you wish
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> To visit the main website for Free Geek Michiana go to
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>
> To post to the list send email to frgeek-michiana@xxxxxxxxxxxxxx
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>
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** This list is PUBLICLY archived. **
PLEASE don't post personal or sensitive information unless you wish for it
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To visit the main website for Free Geek Michiana go to
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To post to the list send email to frgeek-michiana@xxxxxxxxxxxxxx
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