Thanks for the wikipedia reference. I’ll ask if SBWD has a
subscription and if support is available.
Tom
------------------------------------------------------------------------
*From:* frgeek-michiana-bounce@xxxxxxxxxxxxx
<mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx>
[mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx] *On Behalf Of *Rick Tribble
*Sent:* Thursday, November 12, 2009 17:00
*To:* frgeek-michiana@xxxxxxxxxxxxx
<mailto:frgeek-michiana@xxxxxxxxxxxxx>
*Subject:* [frgeek-michiana] Re: MSN Explorer problem at SBWD
Given the choice of a $200 call or switching, some might do it.
Sounds like they won't. If they are paying the monthly fee for it,
it might be a free call to MS.
On Thu, Nov 12, 2009 at 3:32 PM, Tom Brown <tbrown@xxxxxxxxxxxxxxxxx
<mailto:tbrown@xxxxxxxxxxxxxxxxx>> wrote:
Short answer, no.
I've never used MSN Explorer, and the company I work for doesn't use
it, so
I am hard pressed to describe it to you. Besides, I was focused on
restoring
the application to the point where the clerk could login and get the
functions she is accustomed to. I paid little attention to the other
functions and learned nothing about MSN Explorer in general. I can
say for
sure it is different than bare IE7/8.
Tom
-----Original Message-----
From: frgeek-michiana-bounce@xxxxxxxxxxxxx
<mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx>
[mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx
<mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx>] On Behalf Of Rick Tribble
Sent: Thursday, November 12, 2009 12:57
To: frgeek-michiana@xxxxxxxxxxxxx <mailto:frgeek-michiana@xxxxxxxxxxxxx>
Subject: [frgeek-michiana] Re: MSN Explorer problem at SBWD
But isn't msn explorer just a fancy Internet explorer? With a
butterfly?
On Nov 12, 2009, at 12:53, Tom Brown <tbrown@xxxxxxxxxxxx
<mailto:tbrown@xxxxxxxxxxxx>> wrote:
> The owner and staff have used MSN Explorer daily for quite a while
> and want to retain it. Right now, cutting MSN Explorer lose isn't on
> the table.
>
> I will recommend a paid MS Support call to deal with the issue if I
> can't find any other way to fix the problem. If MS Support says MSN
> Explorer cannot be resuscitated on this particular machine or they
> won't support it on any machine, the owner will have to consider
> abandoning it.
>
> Tom
>
> Rick Tribble wrote:
>> Remove all traces of MSN explorer. Just use Internet explorer or
>> Firefox. MSN Explorer is a very old thing that needs to go.
>>
>> On Thu, Nov 12, 2009 at 11:04 AM, Tom Brown <tbrown@xxxxxxxxxxxx
<mailto:tbrown@xxxxxxxxxxxx>
<mailto:tbrown@xxxxxxxxxxxx <mailto:tbrown@xxxxxxxxxxxx>
>> >> wrote:
>>
>> One of the clerks at SBWD, our warehouse benefactor, inadvertently
>> quarantined MSN Explorer with Kaspersky A/V on her XP system. The
>> owner, Abe, un-quarantined it. However, some part of MSN Explorer
>> remained quarantined so the menu and desktop icons were gone.
>>
>> I used Add/Remove Programs in Control Panel to re-install MSN
>> Explorer so the desktop and menu icons are back and functional.
>> MSN Explorer fires. The login icons are there, but MSN Explorer
>> doesn't see the LAN Internet connection. When I run the Connection
>> Settings wizard inside MSN Explorer, it only offers dialup access,
>> not LAN access. The MSN Connection wizard does the same. In
>> Control Panel/Network Connections, the MSN connection icon is
>> grayed out, and the Properties option doesn't present anything
>> useful.
>>
>> Has anyone seen this problem? How did you resolve the issue? Any
>> troubleshooting ideas are appreciated.
>>
>> Tom
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>
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** This list is PUBLICLY archived. **
PLEASE don't post personal or sensitive information unless you wish
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To post to the list send email to frgeek-michiana@xxxxxxxxxxxxx
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