The owner and staff have used MSN Explorer daily for quite a while and want to retain it. Right now, cutting MSN Explorer lose isn't on the table.
I will recommend a paid MS Support call to deal with the issue if I can't find any other way to fix the problem. If MS Support says MSN Explorer cannot be resuscitated on this particular machine or they won't support it on any machine, the owner will have to consider abandoning it.
Tom Rick Tribble wrote:
Remove all traces of MSN explorer. Just use Internet explorer or Firefox. MSN Explorer is a very old thing that needs to go.On Thu, Nov 12, 2009 at 11:04 AM, Tom Brown <tbrown@xxxxxxxxxxxx <mailto:tbrown@xxxxxxxxxxxx>> wrote:One of the clerks at SBWD, our warehouse benefactor, inadvertently quarantined MSN Explorer with Kaspersky A/V on her XP system. The owner, Abe, un-quarantined it. However, some part of MSN Explorer remained quarantined so the menu and desktop icons were gone. I used Add/Remove Programs in Control Panel to re-install MSN Explorer so the desktop and menu icons are back and functional. MSN Explorer fires. The login icons are there, but MSN Explorer doesn't see the LAN Internet connection. When I run the Connection Settings wizard inside MSN Explorer, it only offers dialup access, not LAN access. The MSN Connection wizard does the same. In Control Panel/Network Connections, the MSN connection icon is grayed out, and the Properties option doesn't present anything useful. Has anyone seen this problem? How did you resolve the issue? Any troubleshooting ideas are appreciated. Tom ** This list is PUBLICLY archived. ** PLEASE don't post personal or sensitive information unless you wish for it to be in the public domain. To visit the main website for Free Geek Michiana go to http://www.freegeekmichiana.org <http://www.freegeekmichiana.org/> To post to the list send email to frgeek-michiana@xxxxxxxxxxxxx <mailto:frgeek-michiana@xxxxxxxxxxxxx>. The archive is available at //www.freelists.org/archives/frgeek-michiana/ You may unsubscribe or change your list settings by going to the list website at //www.freelists.org/webpage/frgeek-michiana
** This list is PUBLICLY archived. ** PLEASE don't post personal or sensitive information unless you wish for it to be in the public domain. To visit the main website for Free Geek Michiana go to http://www.freegeekmichiana.org To post to the list send email to frgeek-michiana@xxxxxxxxxxxxxx The archive is available at //www.freelists.org/archives/frgeek-michiana/ You may unsubscribe or change your list settings by going to the list website at //www.freelists.org/webpage/frgeek-michiana
