[frgeek-michiana] Re: MSN Explorer problem at SBWD
- From: Rick Tribble <rtribble@xxxxxxxxx>
- To: frgeek-michiana@xxxxxxxxxxxxx
- Date: Thu, 12 Nov 2009 16:59:36 -0500
Given the choice of a $200 call or switching, some might do it. Sounds like
they won't. If they are paying the monthly fee for it, it might be a free
call to MS.
On Thu, Nov 12, 2009 at 3:32 PM, Tom Brown <tbrown@xxxxxxxxxxxxxxxxx> wrote:
> Short answer, no.
>
> I've never used MSN Explorer, and the company I work for doesn't use it, so
> I am hard pressed to describe it to you. Besides, I was focused on
> restoring
> the application to the point where the clerk could login and get the
> functions she is accustomed to. I paid little attention to the other
> functions and learned nothing about MSN Explorer in general. I can say for
> sure it is different than bare IE7/8.
>
> Tom
>
> -----Original Message-----
> From: frgeek-michiana-bounce@xxxxxxxxxxxxx
> [mailto:frgeek-michiana-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Tribble
> Sent: Thursday, November 12, 2009 12:57
> To: frgeek-michiana@xxxxxxxxxxxxx
> Subject: [frgeek-michiana] Re: MSN Explorer problem at SBWD
>
> But isn't msn explorer just a fancy Internet explorer? With a
> butterfly?
>
>
>
> On Nov 12, 2009, at 12:53, Tom Brown <tbrown@xxxxxxxxxxxx> wrote:
>
> > The owner and staff have used MSN Explorer daily for quite a while
> > and want to retain it. Right now, cutting MSN Explorer lose isn't on
> > the table.
> >
> > I will recommend a paid MS Support call to deal with the issue if I
> > can't find any other way to fix the problem. If MS Support says MSN
> > Explorer cannot be resuscitated on this particular machine or they
> > won't support it on any machine, the owner will have to consider
> > abandoning it.
> >
> > Tom
> >
> > Rick Tribble wrote:
> >> Remove all traces of MSN explorer. Just use Internet explorer or
> >> Firefox. MSN Explorer is a very old thing that needs to go.
> >>
> >> On Thu, Nov 12, 2009 at 11:04 AM, Tom Brown <tbrown@xxxxxxxxxxxx
> <mailto:tbrown@xxxxxxxxxxxx
> >> >> wrote:
> >>
> >> One of the clerks at SBWD, our warehouse benefactor, inadvertently
> >> quarantined MSN Explorer with Kaspersky A/V on her XP system. The
> >> owner, Abe, un-quarantined it. However, some part of MSN Explorer
> >> remained quarantined so the menu and desktop icons were gone.
> >>
> >> I used Add/Remove Programs in Control Panel to re-install MSN
> >> Explorer so the desktop and menu icons are back and functional.
> >> MSN Explorer fires. The login icons are there, but MSN Explorer
> >> doesn't see the LAN Internet connection. When I run the Connection
> >> Settings wizard inside MSN Explorer, it only offers dialup access,
> >> not LAN access. The MSN Connection wizard does the same. In
> >> Control Panel/Network Connections, the MSN connection icon is
> >> grayed out, and the Properties option doesn't present anything
> >> useful.
> >>
> >> Has anyone seen this problem? How did you resolve the issue? Any
> >> troubleshooting ideas are appreciated.
> >>
> >> Tom
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> >>
> >
> > ** This list is PUBLICLY archived. **
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> >
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> ** This list is PUBLICLY archived. **
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> To visit the main website for Free Geek Michiana go to
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>
> To post to the list send email to frgeek-michiana@xxxxxxxxxxxxxx
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>
>
> ** This list is PUBLICLY archived. **
> PLEASE don't post personal or sensitive information unless you wish for it
> to be in the public domain.
>
> To visit the main website for Free Geek Michiana go to
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>
> To post to the list send email to frgeek-michiana@xxxxxxxxxxxxxx
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