[frgeek-michiana] Re: MSN Explorer problem at SBWD
- From: Rick Tribble <rtribble@xxxxxxxxx>
- To: frgeek-michiana@xxxxxxxxxxxxx
- Date: Thu, 12 Nov 2009 11:20:37 -0500
Remove all traces of MSN explorer. Just use Internet explorer or Firefox.
MSN Explorer is a very old thing that needs to go.
On Thu, Nov 12, 2009 at 11:04 AM, Tom Brown <tbrown@xxxxxxxxxxxx> wrote:
> One of the clerks at SBWD, our warehouse benefactor, inadvertently
> quarantined MSN Explorer with Kaspersky A/V on her XP system. The owner,
> Abe, un-quarantined it. However, some part of MSN Explorer remained
> quarantined so the menu and desktop icons were gone.
>
> I used Add/Remove Programs in Control Panel to re-install MSN Explorer so
> the desktop and menu icons are back and functional. MSN Explorer fires. The
> login icons are there, but MSN Explorer doesn't see the LAN Internet
> connection. When I run the Connection Settings wizard inside MSN Explorer,
> it only offers dialup access, not LAN access. The MSN Connection wizard does
> the same. In Control Panel/Network Connections, the MSN connection icon is
> grayed out, and the Properties option doesn't present anything useful.
>
> Has anyone seen this problem? How did you resolve the issue? Any
> troubleshooting ideas are appreciated.
>
> Tom
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