Stephen, Accpac needs to use an account which has already been setup - i.e. Outlook needs to be configured (and is) for an existing user, and then Accpac sends through this person (ie if I was running the Accpac process on my machine the message receieved, would read the sender as Troy Griffiths). So I pressume that this does not need therefore to specify the outgoing mail server as this would already be defined within the Outlook client? Thanks Troy -----Original Message----- From: Stephen Hartley [mailto:shartley@xxxxxxxxxxxxxxxxx] Sent: Tuesday, 22 October 2002 5:44 p.m. To: [ExchangeList] Subject: [exchangelist] RE: Undeliverable Error http://www.MSExchange.org/ Do you have an option within Accpac to specify the outgoing mail server? If it is using its own mail engine, this IP address will need to be specified. Post a full header for the message, if this does not fix your problem. Stephen Hartley NetAbility Brisbane Australia -----Original Message----- From: Troy Griffiths [mailto:tgriffiths@xxxxxxxxxxxx] Sent: Tuesday, October 22, 2002 2:22 PM To: [ExchangeList] Subject: [exchangelist] Undeliverable Error http://www.MSExchange.org/ Hi, We are using ACCPAC (a 3rd party finance package) to send out emails which include the remittance advice as an attachment. When the email is sent Exchange bounces back a message saying: Undeliverable Your message did not reach some or all of the intended recipients..... ..... The following recipients could not be reached: email address that the message was sent to and a date/time stamp Unable to deliver the message due to a recipient problem MSEXCH:MEExchangeIS:DOMAINNAME:SERVERNAME The email address is valid in all senses - as the same Outlook client can send a manual email to the address without any problems....When looking at the actual email sent there appears to be nothing strange or incorrect about it.... If anyone is able to offer any advice on what might be happening here I would be more than grateful. Thanks and Regards Troy Disclaimer: The information in this electronic mail message together with any attachments is confidential. It is intended solely for the addressee. Access to this Internet electronic mail message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. Linfox accepts no responsibilty for any effects this email message or attachments has on the recipient network or computer system. ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: exchlist@xxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: tgriffiths@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') Disclaimer: The information in this electronic mail message together with any attachments is confidential. It is intended solely for the addressee. Access to this Internet electronic mail message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. Linfox accepts no responsibility for any effects this email message or attachments has on the recipient network or computer system.