RE: Undeliverable Error

  • From: "Shevill, Mark M SITI-ITDSEC4" <Mark.Shevill@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 22 Oct 2002 08:54:23 +0200

Is the third party package using MAPI?
Is it sending via SMTP or using Sendmail etc?

Mark Shevill 
IMG Messaging Deputy Team Leader 
Shell Information Technology International Limited 
Rowlandsway, Wythenshawe, Manchester M22 5SB, United Kingdom 

Tel: +44 161 935 7152 
Email: Mark.M.Shevill@xxxxxxxxxxxx 
Internet: <>  

-----Original Message-----
From: Troy Griffiths [mailto:tgriffiths@xxxxxxxxxxxx]
Sent: 22 October 2002 05:22
To: [ExchangeList]
Subject: [exchangelist] Undeliverable Error

We are using ACCPAC (a 3rd party finance package) to send out emails which
include the remittance advice as an attachment. 
When the email is sent Exchange bounces back a message saying:

Your message did not reach some or all of the intended recipients.....
The following recipients could not be reached:
email address that the message was sent to and a date/time stamp

Unable to deliver the message due to a recipient problem

The email address is valid in all senses - as the same Outlook client can
send a manual email to the address without any problems....When looking at
the actual email sent there appears to be nothing strange or incorrect about
If anyone is able to offer any advice on what might be happening here I
would be more than grateful. 
Thanks and Regards
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