That worked! Thanks a lot! I never got that email from Sybari though. If it wasn't for this list, I'd be screwed. Wonder why i never got it or couldn't find anything on the website? Thanks again! On 2/16/06, Martin Blackstone <MBlackstone@xxxxxxxxxxxxxxxxxx> wrote: > > http://www.MSExchange.org/ <http://www.msexchange.org/> > Here is the official word: > > -----Original Message----- > From: Sybari Updates [mailto:sybari_updates@xxxxxxxxxx] > Sent: Thursday, February 16, 2006 3:54 PM > Subject: Kaspersky Engine Issue > > We would like to inform all Antigen users that we have received reports of > problems with a Kaspersky Engine Update released this morning. > > The issue reported results in some or all of the following symptoms: > > - slow or stagnant mail flow > > - a slow or unresponsive Sybari /Antigen client > > - time-out errors > > We have posted a new Kaspersky engine (Update: 2006021611) and we would > like each customer to attempt to update the engine through the Sybari > /Antigen client under Scanner Updates. > > If the client is unresponsive, please manually stop the Antigen / IIS / > Exchange Services which may take a few moments. Open the Sybari /Antigen > client and then disable Kaspersky. This can be done via the Sybari /Antigen > client, SET UP -> ANTIVIRUS JOB. Highlight each scan job up top one at a > time and uncheck Kaspersky. > > Once this is done, re-start the Antigen service and via the Sybari > /Antigen client, under Scanner Updates, use the "update now" button for the > Kaspersky engine. > > Once the new update version is in place, you can re-enable the Kaspersky > engine. > > If you are unable to utilize the update process in the Antigen Product, > you can manually update the engine using the following steps: > > · Download the latest Kaspersky_engine.exe from the Antigen Update > Website: http://www.sybari.com/scan_engine_updates/intel/kaspersky/ > > · Navigate to the Engine Folder for the particular product (ex. C:\program > files\sybari software\antigen for exchange ) > > · In the Kaspersky Engine Folder: if the following folder exists > (KasperskyEngineNew) the following can be done to update to the latest > engine. > > -Stop the Antigen / IIS / Exchange Services (Make sure that in > the Task Manager all Antigen Processes are no longer listed). > > -Rename KasperskyEngine folder to KasperskyEngine_bak > > -Create a new KasperskyEngine Folder , extract the > Kaspersky_Engine.exe file into the KasperskyEngine Folder. > > -Make sure that if KasperskyEngineNew exists to delete it. > > -Restart Antigen / IIS / Exchange Services. > > We apologize about any inconveniences this may have caused and we will > provide you any further details as they become available. > > ------------------------------ > *From:* Tom Kern [mailto:tpkern@xxxxxxxxx] > *Sent:* Thursday, February 16, 2006 1:48 PM > *To:* [ExchangeList] > *Subject:* [exchangelist] Sybari antigen > > > http://www.MSExchange.org/ <http://www.msexchange.org/> Has anyone had any > issues with Sybari Antigen for Exchange 7.5? > > I have 2 bridgehead servers that have "Messages awaiting directory lookup" > queue constantly building up. > My GC's are fine with no errors. > I do have less than the 4:1 ratio MS recommends(more like 8:1). > However I've never had issues. > > The app logs on the bridgeheads log nothing even with diag logging turned > up. > A reboot doesn't help either. > > The only thing that helped was disabling Antigen(and no, I don't scan the > M: drive, or log files or inetpub,etc). > > > Was wondering if anyone else knew of an issue with Sybari and Exchange 2k > post sp3 rollup. > > Thanks alot > ------------------------------------------------------ List Archives: > http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange > Newsletters: > http://www.msexchange.org/pages/newsletter.asp------------------------------------------------------ > Visit > TechGenix.com for more information about our other sites: > http://www.techgenix.com------------------------------------------------------ > You are currently > subscribed to this MSExchange.org Discussion List as: > mblackstone@xxxxxxxxxxxxxxxxxx To unsubscribe visit > http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to > info@xxxxxxxxxxxxxx ------------------------------------------------------ > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp > ------------------------------------------------------ > Visit TechGenix.com for more information about our other sites: > http://www.techgenix.com > ------------------------------------------------------ > You are currently subscribed to this MSExchange.org Discussion List as: > tpkern@xxxxxxxxx > To unsubscribe visit > http://www.webelists.com/cgi/lyris.pl?enter=exchangelist > Report abuse to info@xxxxxxxxxxxxxx >