[ExchangeList] Re: Mails queuing, not been delivered

From: "Simon Whale" <simonwhale@xxxxxxxxxxxxx>
To: <exchangelist@xxxxxxxxxxxxx>
Date: Wed, 19 Jul 2006 15:46:12 +0100
I also had something like this with sophos mail monitor. It was down to the
active background scanning.  

 

 

Simon

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From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Hans Maris
Sent: 19 July 2006 15:14
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Mails queuing, not been delivered

 

We're not using McAfee, but Trend Micro on our exchange servers.

 

Grtz,

Hans Maris

 

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Van: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] Namens Mark Meelhuysen
Verzonden: woensdag 19 juli 2006 10:58
Aan: exchangelist@xxxxxxxxxxxxx
Onderwerp: [ExchangeList] Re: Mails queuing, not been delivered

 

Hi guys,

 

We had the same problem about 2 months ago. After repeated contact with
microsoft it turned out to be the AntiVirus anyway, though i had stopped the
services. I read below that you are using groupshield. is this in
combination with McAfee 8.0i enterprise? Microsoft pointed me out to an
entry in thje registry which we needed to disable.. and from the moment I
changed the entrie the pending submission queue was processed again.

I only regret that I dont know anymore which entry it was. Stupid..

 

Hope this helps you out a bit..

 

With kind regards,

 

Mark Meelhuysen

 

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Van: Hans Maris
Verzonden: wo 7/19/2006 10:38
Aan: exchangelist@xxxxxxxxxxxxx
Onderwerp: [ExchangeList] Re: Mails queuing, not been delivered

We have a similiar problem.

Mails get stuck in the following queues:

-          Messages awaiting directory lookup

-          Messages pending submission

 

I can't find a system in the crashes/hangs.( they are not on regular basis)

 

In out case it is the inetinfo (IIS) process that hangs, and crashes when
trying to stop the services.

We opened a case and are working with Microsoft to find a solution.

I already installed a lot of debugging tools that collected a lot of logs,
but it seems to be not easy to point to the problem.

 

It seems to me that SMTP becomes irresponsive in 'a certain condition', some
kind of mail that messes up SMTP ???

 

What I do to come quick online without robooting:

-          Kill inetinfo.exe

-          Resart services

 

If we find some solution I'll let you know.

 

Hans Maris

 <mailto:Hans.maris@xxxxxxxxxxxxxxxxx> Hans.maris@xxxxxxxxxxxxxxxxx

 

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Van: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] Namens ChongJa@xxxxxxxxxxxxxxxx
Verzonden: dinsdag 18 juli 2006 17:44
Aan: exchangelist@xxxxxxxxxxxxx
Onderwerp: [ExchangeList] Re: Mails queuing, not been delivered

 

I would also turn diagnostic logging to max for all counters for transport
and report back your events. Do you recall anything being updated installed
or changed? 

 

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From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Dave stevens
Sent: Tuesday, July 18, 2006 3:56 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Mails queuing, not been delivered

 

All services are running, and we have tried disabling Mc Afee, but no joy.
Mails just seem to get stuck in the queue. The only way to get some of them
moving is to reboot the server. Even trying to restart the sntp service
would throw the server into an unresponsive state.

 

This is getting pretty dire, and I am not quite sure what the problem is. I
have instructed a reinstallation of Exch 2003 sp2. From what I can see the
smtp service is not working as smoothly as I would want. Just wondering if
it corrupt? I just dont know.

Brian Pituley <bpituley@xxxxxxxxxxxxxxxx> wrote:

Are all your services running?

 

What happens if you turn off McAfee?

 

Brian Pituley
Director of Information Technology
T: 408-441-3611
F: 408-441-8405
E:  <mailto:bpituley@xxxxxxxxxxxxxxxx> bpituley@xxxxxxxxxxxxxxxx

 

 

 


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From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Dave stevens
Sent: Monday, July 17, 2006 3:25 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Mails queuing, not been delivered

Hi Guys,

 

Exchange 2003 sp2, windows 2003 sp1, MC Afee Groupshield 6.0.

 

Mails are currently queuing up and not been delivered internally and
externally. The mails are stuck in the pending submission queue, and ideas?
Checked event log, and no specific id's.

 

Please help

 

 

Dave


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References:
- [ExchangeList] Re: Mails queuing, not been delivered
  - From: Hans Maris
[ExchangeList] Re: Mails queuing, not been delivered

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