[duxuser] Re: computer locking up
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Sat, 13 Sep 2008 11:38:22 +0100
Hi Jean,
Does the whole computer freeze up, or just the DBT
application?
My first port of call would be the Application section of
the Event Viewer, but that's perhaps a rather technical
area, unless you have a local system administrator who could
help.
I've some ideas after that, but again a system
administrator's help would be required.
George.
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Jean
Menzies
Sent: 13 September 2008 00:38
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] computer locking up
At work I have DBT 10.7 and Jaws 7 Professional, running on
an XP Pro operating system. Everytime I open or create a
file and translate to a DXB file, and then use alt-9 to have
Jaws read the cursor position, the computer freezes. There
is also an Alva braille display hooked up.
At home I have various versions of Jaws standard and XP
Home. I've tried to duplicate the same scenario with Jaws 7,
8 and 9 using DBT 10.7 but everything works fine here. This
at least tells me that it should work at work.
Can anyone suggest how to troubleshoot this problem?
Thanks.
Jean
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