[BNU] Re: Urgent: please help x's on my screen

  • From: Paul <turtlefam28@xxxxxxxxx>
  • To: shawnabraham21@xxxxxxxxx, deathdogg@xxxxxxxxx
  • Date: Thu, 06 Feb 2014 09:21:44 -0700

I got mine when i wet my bn.  Did you do that?

----- Original Message -----
From: Shawn Abraham <shawnabraham21@xxxxxxxxx
To: Ricardo Herrera <deathdogg@xxxxxxxxx>, shawnabraham21@xxxxxxxxx
Date sent: Wed, 05 Feb 2014 18:05:03 -0500
Subject: [BNU] Re: Urgent: please help x's on my screen

But does anyone know the reason?

----- Original Message -----
From: Ricardo Herrera <deathdogg@xxxxxxxxx
To: "shawnabraham21@xxxxxxxxx" <shawnabraham21@xxxxxxxxx
Date sent: Tue, 4 Feb 2014 17:26:26 -0800
Subject: Re: [BNU] Re: Urgent: please help x's on my screen

If you see those, you have to send it in.  There is no other way
to fix it.

Ricardo
Sent from my iPhone

On Feb 4, 2014, at 17:05, Shawn Abraham
<shawnabraham21@xxxxxxxxx> wrote:

I tried everything.  I've heard of other people with the similar
problem.

----- Original Message -----
From: Bill Tessore <billtessore@xxxxxxxxx
To: shawnabraham21@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Tue, 04 Feb 2014 05:59:40 -0800
Subject: re: [BNU] Urgent: please help x's on my screen

Hi Shawn,  Have you tried exercising your BN's braille display
while holding the unit upside down? I believe it may help
dislodge anything that may be interfering with the proper
function of the display's pins.
i've never needed to perform this task, so you'll have to ask
others for how to proceed if necessary.
However, I know this is something others have suggested in
similar instances.

Shalom,

Bill Tessore
billtessore@xxxxxxxxx
Sent from my BN Apex BT 32 running KS 9.4.0 build 1226


----- Original Message -----
From: Shawn Abraham <shawnabraham21@xxxxxxxxx
To: braillenote@xxxxxxxxxxxxx
Date sent: Tue, 04 Feb 2014 07:25:52 -0500
Subject: [BNU] Urgent: please help x's on my screen

Today I just woke up and found an x on the rightmost end of my
screen.  I got really worried and thought I accidentally put
crumbs or something in the cell, but then I rememkered that
other
people have had this problem too.  Is this normal? What am I
supposed to do? I can't read with this! I just got my from the
factory six months ago and don't want to send it back so soon!
How do I get rid of it?
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Website: www.braillenoteusers.info

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BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client.

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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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