[BNU] Re: Unable to Download Dictionary from Humanware Web Site

  • From: Paul Tandy <brl.cents@xxxxxxxxx>
  • To: carlos.lopez.1209@xxxxxxxxx, braillenote@xxxxxxxxxxxxx
  • Date: Wed, 06 Nov 2013 22:37:21 -0900

Hi,

I, too, have also experienced this. I ended up having to download to a pc, then copy it to a flash drive.

Not sure how to help though, as it was getting extremely frustrating for me as well.

Thanks,

Paul



----- Original Message -----
From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx
To: Freelists <braillenote@xxxxxxxxxxxxx
Date sent: Wed, 06 Nov 2013 17:23:01 -0800
Subject: [BNU] Unable to Download Dictionary from Humanware Web Site

Hi all,

Yesterday I pressed reset holding just the reset button and my
dictionary and GPS disappeared.  I think my BrailleNote must have
done a reset holding dots 1-2-3 instead of a soft reset.

Therefore, I tried downloading the Concise Oxford Dictionary and
Thesaurus from Humanware's web site but am not able to.  During
the download process, the braille display says, "please wait" and
there are the usual progress beeps, but when I check for progress
information, the display goes blank until I press the Advance
thumb key.  It seems that the BrailleNote is stuck even though it
makes progress beeps, which mean that the BrailleNote is doing
something.

I canceled the download, pressed reset, deleted the dictionary
file and tried again, but got the same result.

Why is this happening and how can I fix it? I've never had
problems downloading and reinstalling the dictionary before.

Thank you.

Carlos

Sent from my BrailleNote Apex BT 32 running KeySoft 9.3.1 build
1176 from the Humanware BrailleNote family
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BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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