[BNU] Unable to Download Dictionary from Humanware Web Site

  • From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx>
  • To: Freelists <braillenote@xxxxxxxxxxxxx>
  • Date: Wed, 06 Nov 2013 17:23:01 -0800

Hi all,

Yesterday I pressed reset holding just the reset button and my dictionary and GPS disappeared. I think my BrailleNote must have done a reset holding dots 1-2-3 instead of a soft reset.

Therefore, I tried downloading the Concise Oxford Dictionary and Thesaurus from Humanware's web site but am not able to. During the download process, the braille display says, "please wait" and there are the usual progress beeps, but when I check for progress information, the display goes blank until I press the Advance thumb key. It seems that the BrailleNote is stuck even though it makes progress beeps, which mean that the BrailleNote is doing something.

I canceled the download, pressed reset, deleted the dictionary file and tried again, but got the same result.

Why is this happening and how can I fix it? I've never had problems downloading and reinstalling the dictionary before.

Thank you.

Carlos

Sent from my BrailleNote Apex BT 32 running KeySoft 9.3.1 build 1176 from the Humanware BrailleNote family
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