[bookport] device no longer recongnized after firmware upgrade

  • From: consumer <consumer@xxxxxxxxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Sat, 18 Sep 2004 16:20:24 -0400

Hello,

I have a Book Port.  After installation of software I was prompted by 
dialog box to upgrade Book Transfer software.  Then I was prompted to 
upgrade the firmware of the Book Port.  A dialog box instructing me to 
disconnect the device to install upgrade appeared.  After clearing the 
dialog and disconnecting the device, the device was no longer recognized 
as the Book Port mp3 text reader.  It is only recognized as a generic 
USB device.  The Book Transfer software will no longer recognize the 
device as being plugged in.  Can anyone help?

Thanks,
Mark Sadecki

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