[bookport] Re: device no longer recongnized after firmware upgrade
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 21 Sep 2004 07:38:20 -0400
Which version of Windows are you using?
>>> consumer@xxxxxxxxxxxxx Monday, September 20, 2004 11:20:29 PM >>>
I removed the device and plugged it back in. Plug and play wizard=20
initializes and attempts to install Book Port. It comes up as unknown=20
device and the problem starts again. There is no conflict with another=20
drive. It is obviously a problem with the firmware upgrade. Since the=20
upgrade the OS does not recognize the device as a book port anymore.
any other ideas anyone?
thanks,
Mark
LARRY SKUTCHAN wrote:
>Try removing that device, then plugging in the Book Port again. Also, be =
=3D
>aware that if you are on a network, it is possible that network drives =
=3D
>conflict with external USB devices (like Book Port). Check Appendix A =
for =3D
>instructions on re-mapping the drive if this is a problem.
>
>
> =20
>
>>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>>
>>>> =20
>>>>
>Hello,
>
>I have a Book Port. After installation of software I was prompted =
by=3D20
>dialog box to upgrade Book Transfer software. Then I was prompted =
to=3D20
>upgrade the firmware of the Book Port. A dialog box instructing me =
to=3D20
>disconnect the device to install upgrade appeared. After clearing =
the=3D20
>dialog and disconnecting the device, the device was no longer recognized=
=3D20=3D
>
>as the Book Port mp3 text reader. It is only recognized as a generic=3D20=
>USB device. The Book Transfer software will no longer recognize the=3D20
>device as being plugged in. Can anyone help?
>
>Thanks,
>Mark Sadecki
>
>
>
>
>
> =20
>
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