[bookport] Re: device no longer recongnized after firmware upgrade

Which version of Windows are you using?

>>> consumer@xxxxxxxxxxxxx Monday, September 20, 2004 11:20:29 PM >>>
I removed the device and plugged it back in.  Plug and play wizard=20
initializes and attempts to install Book Port.  It comes up as unknown=20
device and the problem starts again. There is no conflict with another=20
drive.  It is obviously a problem with the firmware upgrade.  Since the=20
upgrade the OS does not recognize the device as a book port anymore.

any other ideas anyone?

thanks,
Mark

LARRY SKUTCHAN wrote:

>Try removing that device, then plugging in the Book Port again.  Also, be =
=3D
>aware that if you are on a network, it is possible that network drives =
=3D
>conflict with external USB devices (like Book Port).  Check Appendix A =
for =3D
>instructions on re-mapping the drive if this is a problem.
>
>
> =20
>
>>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>>
>>>>       =20
>>>>
>Hello,
>
>I have a Book Port.  After installation of software I was prompted =
by=3D20
>dialog box to upgrade Book Transfer software.  Then I was prompted =
to=3D20
>upgrade the firmware of the Book Port.  A dialog box instructing me =
to=3D20
>disconnect the device to install upgrade appeared.  After clearing =
the=3D20
>dialog and disconnecting the device, the device was no longer recognized=
=3D20=3D
>
>as the Book Port mp3 text reader.  It is only recognized as a generic=3D20=

>USB device.  The Book Transfer software will no longer recognize the=3D20
>device as being plugged in.  Can anyone help?
>
>Thanks,
>Mark Sadecki
>
>
>
>
>
> =20
>




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