I'm the same - I don't have 1.2 firmware though I just have the beta 1.1.7 and same problems. Dale. At 11:20 AM 21/09/2004, you wrote: >I removed the device and plugged it back in. Plug and play wizard >initializes and attempts to install Book Port. It comes up as unknown >device and the problem starts again. There is no conflict with another >drive. It is obviously a problem with the firmware upgrade. Since the >upgrade the OS does not recognize the device as a book port anymore. > >any other ideas anyone? > >thanks, >Mark > >LARRY SKUTCHAN wrote: > > >Try removing that device, then plugging in the Book Port again. Also, be = > >aware that if you are on a network, it is possible that network drives = > >conflict with external USB devices (like Book Port). Check Appendix A for = > >instructions on re-mapping the drive if this is a problem. > > > > > > > > > >>>>consumer@xxxxxxxxxxxxx Saturday, September 18, 2004 4:20:24 PM >>> > >>>> > >>>> > >Hello, > > > >I have a Book Port. After installation of software I was prompted by=20 > >dialog box to upgrade Book Transfer software. Then I was prompted to=20 > >upgrade the firmware of the Book Port. A dialog box instructing me to=20 > >disconnect the device to install upgrade appeared. After clearing the=20 > >dialog and disconnecting the device, the device was no longer recognized=20= > > > >as the Book Port mp3 text reader. It is only recognized as a generic=20 > >USB device. The Book Transfer software will no longer recognize the=20 > >device as being plugged in. Can anyone help? > > > >Thanks, > >Mark Sadecki > > > > > > > > > > > > > > F.ree Software Forever If you would like some f.ree software just for reading my signature check out the link below Better still, if you want more f.ree software all the time you can join this pri.vate membership site for a one time payment - it offe.rs incredible value and I am a m.ember myself: http://www.dalereardon.com/software/ Dale Reardon PO Box 4033 Wembley Western Australia 6014 Australia Phone: +61418138849 Fax: +61893888671 Email: signature@xxxxxxxxxxxxxxx .