[bookport] Re: Interesting rumor
- From: "James Jolley" <james.jolley1@xxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 18 Jan 2007 09:27:37 -0000
Thanks dave,
I'll certainly look into that because you can see for us outside of the US,
it's really difficult when these things go wrong.
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of David Allen
Sent: 18 January 2007 06:15
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Interesting rumor
Hi James and list:
I have had similar problems to what you describe with my headphone
connector. It required two trips to APH (and then to Springer I presume) to
fix it. But it did fix it.
My sense of your issues is that distributors probably can't do repairs. APH
couldn't even tell me what had been done during my repairs, but it has
worked well since the second trip. I wonder if you couldn't have saved some
time (and money?) by dealing directly with APH rather than including yet
another link in a long chain? If I did that from New Zealand, I suspect it
is an option open to a consumer anywhere. Distribution chains only add
another step of bureaucracy and money into the mix which APH itself doesn't
actually encourage, to their credit. Now I'm sure your distributor may have
the best of intentions, but you know, the road to Hell is paved with them,
as a good old country song suggests.
Cheers,
Dave
----- Original Message -----
From: "James Jolley" <james.jolley1@xxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Thursday, January 18, 2007 1:42 PM
Subject: [bookport] Re: Interesting rumor
> Hi,
>
> It will be interesting to see what APH come up with, because
> personally, I find that the Bookport is rather badly designed. It's
> tacky rubber keys for a start have lead me to have to question that
> decision when they designed the unit. One wonders wether or not they
> suspected that longevity wouldn't be an issue, and as usual as blind
> individuals, we have to make yet another
> purchase to keep up with the joanses as it were.
>
> Secondly, my unit has developed a rather interesting problem in that
> the left channel drops out periodicly. This is plain rediculous as
> it's never been dropped or anything. The entire design of the board is
> suspect in my view.
>
> I don't deny that the software that allows one to transfer files is
> ok,
> but
> it's not quite as sophisticated as we are lead to believe. For instance,
> when transfering HTML files, the system is unable to read tags for
> headings
> and so on, rather pointless. What always interested me is why APH didn't
> parce the HTML directly, instead of having to rely on word for it's
> output?
> Also, why should one be required to use a secondry daisy reader, when
> surely
> good programming practice would have the book port transfer include an
> appropriate DLL with the appropriate library functions to accomplish those
> tasks?
>
> To be absolutely honest, I have had no end of trouble with my unit.
> I've sent it back to our destributer in the UK, had it repaired, and
> after 9 months of use, it is faulty again. One wonders wether
> springer's design team took into acount how mutch these units would be
> used.
>
> Interestingly, I own a Book courier also, and although not as feature
> ritch,
> it's overall design is significantly better, plus I have had no problems
> with my unit.
>
> What do people think? I am naturally expecting the usual that goes on
> on most blindness lists, the inevitable winers, but here's hoping eh?
>
> -James-
>
>
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx
> [mailto:bookport-bounce@xxxxxxxxxxxxx]
> On Behalf Of Richard Ring
> Sent: 17 January 2007 22:49
> To: bookport@xxxxxxxxxxxxx
> Subject: [bookport] Interesting rumor
>
>
> Greetings all:
> I have heard the following interesting rumor. The current Bookport
> (at least the hardware) was a joint effort between APH and Springer
> Design Inc. The rumor that is making the rounds is that the Bookport 2
> is being designed
> by a joint effort between APH and a company called Levelstar, whose
> current
> product offering is a device called the Icon, which is a rather
> interesting
> Linux-based PDA.
>
>
>
>
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> 16:36
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>
>
>
>
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16:45
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