Believe me we in the U. S. face the same issues with products from Europe and New Zeland. So, don't think you are in a boat by yourself. ----- Original Message ----- From: "James Jolley" <james.jolley1@xxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 18, 2007 3:27 AM Subject: [bookport] Re: Interesting rumor : Thanks dave, : : I'll certainly look into that because you can see for us outside of the US, : it's really difficult when these things go wrong. : : : : -----Original Message----- : From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] : On Behalf Of David Allen : Sent: 18 January 2007 06:15 : To: bookport@xxxxxxxxxxxxx : Subject: [bookport] Re: Interesting rumor : : : Hi James and list: : : I have had similar problems to what you describe with my headphone : connector. It required two trips to APH (and then to Springer I presume) to : fix it. But it did fix it. : : My sense of your issues is that distributors probably can't do repairs. APH : couldn't even tell me what had been done during my repairs, but it has : worked well since the second trip. I wonder if you couldn't have saved some : time (and money?) by dealing directly with APH rather than including yet : another link in a long chain? If I did that from New Zealand, I suspect it : is an option open to a consumer anywhere. Distribution chains only add : another step of bureaucracy and money into the mix which APH itself doesn't : actually encourage, to their credit. Now I'm sure your distributor may have : the best of intentions, but you know, the road to Hell is paved with them, : as a good old country song suggests. : : Cheers, : Dave : ----- Original Message ----- : From: "James Jolley" <james.jolley1@xxxxxxxxxxxxxx> : To: <bookport@xxxxxxxxxxxxx> : Sent: Thursday, January 18, 2007 1:42 PM : Subject: [bookport] Re: Interesting rumor : : : > Hi, : > : > It will be interesting to see what APH come up with, because : > personally, I find that the Bookport is rather badly designed. It's : > tacky rubber keys for a start have lead me to have to question that : > decision when they designed the unit. One wonders wether or not they : > suspected that longevity wouldn't be an issue, and as usual as blind : > individuals, we have to make yet another : > purchase to keep up with the joanses as it were. : > : > Secondly, my unit has developed a rather interesting problem in that : > the left channel drops out periodicly. This is plain rediculous as : > it's never been dropped or anything. The entire design of the board is : > suspect in my view. : > : > I don't deny that the software that allows one to transfer files is : > ok, : > but : > it's not quite as sophisticated as we are lead to believe. For instance, : > when transfering HTML files, the system is unable to read tags for : > headings : > and so on, rather pointless. What always interested me is why APH didn't : > parce the HTML directly, instead of having to rely on word for it's : > output? : > Also, why should one be required to use a secondry daisy reader, when : > surely : > good programming practice would have the book port transfer include an : > appropriate DLL with the appropriate library functions to accomplish those : > tasks? : > : > To be absolutely honest, I have had no end of trouble with my unit. : > I've sent it back to our destributer in the UK, had it repaired, and : > after 9 months of use, it is faulty again. One wonders wether : > springer's design team took into acount how mutch these units would be : > used. : > : > Interestingly, I own a Book courier also, and although not as feature : > ritch, : > it's overall design is significantly better, plus I have had no problems : > with my unit. : > : > What do people think? I am naturally expecting the usual that goes on : > on most blindness lists, the inevitable winers, but here's hoping eh? : > : > -James- : > : > : > : > -----Original Message----- : > From: bookport-bounce@xxxxxxxxxxxxx : > [mailto:bookport-bounce@xxxxxxxxxxxxx] : > On Behalf Of Richard Ring : > Sent: 17 January 2007 22:49 : > To: bookport@xxxxxxxxxxxxx : > Subject: [bookport] Interesting rumor : > : > : > Greetings all: : > I have heard the following interesting rumor. The current Bookport : > (at least the hardware) was a joint effort between APH and Springer : > Design Inc. The rumor that is making the rounds is that the Bookport 2 : > is being designed : > by a joint effort between APH and a company called Levelstar, whose : > current : > product offering is a device called the Icon, which is a rather : > interesting : > Linux-based PDA. : > : > : > : > : > -- : > No virus found in this incoming message. : > Checked by AVG Free Edition. : > Version: 7.5.432 / Virus Database: 268.16.13/632 - Release Date: : > 16/01/2007 : > 16:36 : > : > : > : > : > : > -- : > No virus found in this incoming message. : > Checked by AVG Free Edition. : > Version: 7.5.410 / Virus Database: 268.16.10/624 - Release Date: : > 12/01/2007 2:04 p.m. : > : > : : : : : -- : No virus found in this incoming message. : Checked by AVG Free Edition. : Version: 7.5.432 / Virus Database: 268.16.13/634 - Release Date: 17/01/2007 : 16:45 : : : : : : -- : Internal Virus Database is out-of-date. : Checked by AVG Free Edition. : Version: 7.5.432 / Virus Database: 268.16.8/621 - Release Date: 1/9/2007 1:37 PM : :