Hi, I am a more recent user, and I understood that there is no longer a change batteries command. You just have to wait ten seconds till theBook Courier turns itself off, before removing and changing the old batteries. I have never had a problem with it, as long as I wait till I hear that little click indicating that the machine has turned itself off. Also, make sure that the upper battery is facing with the point to the right, the lower one with the point to the left. (That is, with the belt clip up, and the battery door is below the belt clip.) Hope this helps. Try changing them again; make sure the new batteries are good (using a battery tester or try them in something else to be sure they are working like new batteries). Hope this helps. - Jackie McCraw ----- Original Message ----- From: James vanEck To: bookcourier@xxxxxxxxxxxxx Sent: Saturday, April 29, 2006 6:42 AM Subject: [bookcourier] Re: changed batteries, and now dead, Opservation and suggestion Hi, I know it will not help now, but I have notice after my first unit broke down, when you hear the message that you must change batteries, you must not use the change batteries command, just change the batteries. I have not lost my settings since. Only use the command when you decide to change the batteries. It is a problem the developer need to look into. I also would like an option to save my preferred settings over the default settings, so that I can reload them when I reset the unit. Regards, James. not press the ----- Original Message ----- From: "Aerial Gilbert" <gdbdeanne@xxxxxxxxx> To: <bookcourier@xxxxxxxxxxxxx> Sent: Saturday, April 29, 2006 12:04 PM Subject: [bookcourier] changed batteries, and now dead I used the change battery command, confirmed it, replaced with new (non-rechargables) and now I have nothing. I tried other new batteries. I tried leaving the batteries out for a while. I tried reset, and still nothing. I have had my bookcourier for 3 years now without a problem. Anyone out there have anything else I can try? Thanks Aerial Gilbert