Okay, you already covered that. Evan----- Original Message ----- From: "EVAN REESE" <mentat3@xxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Saturday, November 08, 2008 3:12 PM Subject: [bksvol-discuss] Re: to the power of three
Hi Monica, Wouldn't it be better to click the link that says Report book quality issue and send the problems reports in that way? Evan----- Original Message ----- From: "Monica Willyard" <rhyami@xxxxxxxxx>To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Saturday, November 08, 2008 12:51 PM Subject: [bksvol-discuss] Re: to the power of threeRebecca, Bob, Sue, and others, please send issues like these to support@xxxxxxxxxxxxx . Why? Because they have a tracking system for bugsthat the engineering team uses to fix things. If you post to the list, yourissues won't be tracked. That's why they wrote to the list awhile back to ask that people write to Bookshare directly about bugs in the publisherquality process. So you will help Bookshare most by letting them know when you are having trouble. Also, please be specific about the device or programyou're using to read the book. Sighted Bookshare staff may not think to check out the title using assistive devices. For example, Carrie and Pavi don't use or have Kurzweil, a Braille device, or Openbook. So it doesn'treally tell us much if they can open a file on their computer since they'renot using assistive technology. John and Rob have access to these devicesthough, and they are the ones running the support address. See why it's so important to talk to them? As far as I know, they are not on this list. Soif they get any info at all, it's second or third-hand. That's often bad news for bug tracking. Monica Willyard To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxxput the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxxput the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.
To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.