Hi Jenny, The only thing I can think of is that you often have to hold the binding of the book down with more force when you're scanning the middle of the book. The binding not being held down firmly enough does cause text from the beginning or end of lines to be missing. But this wouldn't explain why you got bad results when you retried scanning something from the beginning of the book. Kellie To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.