Kellie, Tried, tried, and tried that too! I'll just have to pursue my disappointed suit aain tomorrow. Maybe the Allmighty will change its mind then. Prat Pratik Patel Interim Director Office of Special Services Queens College Director CUNY Assistive Technology Services The City University of New York ppatel@xxxxxx -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kellie Hartmann Sent: Sunday, January 23, 2005 2:52 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Conspiracy against "The Broker" Pratik, Have you tried removing all punctuation from the file name, except the period before the extension of course, and using the old 8/3 format from DOS? That's worked for everyone so far, so if you did that and it didn't help apparently the system has developed yet another undesirable quirk. Next thing we'll be seeing those old "Abort, retry, fail?" messages. <lol> Kellie