atw: Re: Time for another debate?
- From: Bob Trussler <bob.trussler@xxxxxxxxx>
- To: austechwriter@xxxxxxxxxxxxx
- Date: Wed, 3 Jun 2009 14:42:04 +1000
Years back, I was asked to publish the High Level Design for a project in a
format that the programmers and analysts would "cherish". Yes, I got that
right - cherish.
As the content would not change much from that point in time(!), we decided
on a printed and bound volume with a 'nice' cover.
About five years later, I was elsewhere in that organisation and knew that
some information I wanted was in the High Level Design. I walked into the
programmers area and looked around. Most of the shelves in each cubicle had
a copy of the bound volume. A young programmer offered to help me, and
allowed me to read his copy. He then began telling me how it was great to
have such a volume, and on and on he went. He obviously cherished his
copy. It was hard to keep up my end of the conversation and a straight
face, especially as a few older types were smiling knowingly.
So sometimes it does work.
For those that worry, the updates were on a webpage that had the same look,
but not feel, as the printed copy.
Bob T
2009/6/3 Caz.H <cazhart@xxxxxxxxx>
> D - given that they don't look at the online material, period, one hopes
> that short, sharp, hardcopy instructions sitting on their desks will do it
> for them. Certainly the exec who has requested the work feels that this is
> what her team requires.
>
> Carolyn
>
> On Tue, Jun 2, 2009 at 10:31 PM, Dan Goldstein <
> DGoldstein@xxxxxxxxxxxxxxxxxxx> wrote:
>
>> Do you think they'll look at the hardcopy guides more than the online
>> ones?
>>
>> > -----Original Message-----
>> > From: Caz.H
>> > Sent: Tuesday, June 02, 2009 12:47 AM
>> > To: austechwriter@xxxxxxxxxxxxx
>> > Subject: atw: Re: Time for another debate?
>> >
>> > Not related to headings or indexes, but a mildly interesting
>> > fly in the ointment of much contemporary thinking (and
>> > assumptions) - verbatim quote:
>> >
>> > "All of the policies and processes are available on the
>> > Intranet, which means, of course, no one looks at them."
>> >
>> > Which for me, provides a couple of weeks worth of work to
>> > produce hardcopy material for the target audience. Little
>> > guides to sit on desks, not desktops!
>> >
>>
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>
>
>
> --
>
>
--
Bob Trussler
Phone 0418 661 462
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