Hi Kate You no doubt know what I'm about to write from your research, but just incase... When corruptions occur in Word they first get stored in the last paragraph mark - when that becomes 'full' of data, the overflow goes into tables, graphics, and paragrah marks, and lastly styles and text. Unless you copied paragraphs over as unformatted text, then you would have been copying the corruption over. When I do this kind of rebuild (we call it an Advanced Maggie on the Word PC news group) - I copy the text over as unformatted text, I recreate all manual page breaks and section breaks, and rebuild all tables, and will recreate the graphics using Snagit - so they come in clean. I have never found this not to work - time consuming yes, but it does work, and I have rebuilt quite a few in this way - but I have never experienced this footnote problem. The other way, besides the save as HTML method you mention, is to convert to RTF and back. But I haven't used this method. And as you previously mentioned it is imperative that your new document build must be based on a clean template ( ie a regenerated Normal). regards Suzy ----------------- Hi Suzy, Unfortunately, we tried copying the all except the paragraph mark and a myriad of other things (including copying each paragraph in separately and seeing if the document corrupted). Nothing worked. I have seen posts on the Internet referring to this problem but have not found any solutions. The only thing we have been able to do is convert the corrupted document to HTML (and hope that we upgrade to the next version of Word before the next corruption.) Kate.