This message was posted by sschroed2 on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/352.html#000003 I have experienced the same problem. I ended up having my entire thread feed roller assy replaced and it got much better. But I still have the same problems periodically. Especially the thread pulling out of the needle after a trim. And it doesn't do it on the same needle or at the same trim point every time on a design. I can run a design 20 times and it may do it on anywhere fron 2 to 10 of the sewouts. I'm beginning to think it's more related to the thread. My tech explained how many times the thread moves back & forth through the needle during the sew process and what I seem to see is a slight rub on the thread which then begins to fray. I have the problems more when the thread is split after a trim. So will tell you it's related to the way the design was digitized, I don't believe that when it's not consistent. I use only Melco poly thread & I love the colors and sheen, but I think the thread has room for improvement. Sorry I can't help, but sometimes it helps just to know you are not alone. However as a after thought. DEFINITELY check your needle alignment, & check for burrs on the needle (drag your finger nail down the edges of the needle, if there's a burr you will feel it. My tech talked me into a Tecra Tool magnifying light which I use to align my needles. Don't try to align the needle eye, instead align the grove that is on the needle at the top where it slides into the needle bar. It's much easier to see & get centered. Also, I've had brand new needles that I had trouble with & just throw them away and grab a new one. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================